This was a pretty old truck, and not a real smooth ride even for a U-Haul. Check in process with a little slow, but overall things were good.John W.
Castle Pawn Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Castle, IN 47362
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Castle pawn uhaul is the best place to go for a uhaul. Beat service I've had and I've rented 100s of trucksREX K.
My daughter recently rented a UHAUL from this business in New Castle for her move. The owner/operator of UHaul(slash pawn shop) business turned out to be the one of the rudest most unprofessional business owners we/I have ever met. A couple of weeks after move I noticed there were two different charges on my credit card bill for the service. I was in New Castle so stopped by pawn shop/uhaul to have charges explained. Nothing was resolved as he was rude, condescending and so unhelpful; I left in frustration as I could not put up with his patronizing personality another minute. Approx two weeks later, my other daughter made a three-way call (her, owner, myself) to try again to have the two charges explained. The owner, Ric, loudly (and seemingly gleefully) told us that the van had been â€œreturned three days late, without gas and minus six cloths when it went out with twelve!â€ (referring evidently to furniture cloths sent with truck) We tried to tell him none of that was true (I followed my brother to take van back, we stopped at flying J that very evening of rental to fill). He talked over us, loudly, repeatedly saying was â€œvery trueâ€ and sounded as if laughing and/or really enjoying his confrontation. He then hung up on us, entire question/matter unresolved. I immediately called corporate uhaul number to file complaint. I was treated respectfully while customer service took all down, asked questions, informed me that none of what owner said was trueâ€¦could see had been â€œreturned on time, with gas and all cloths.â€ Ultimately reimbursed $60,01 to cc bill. My daughter who actually used the van to move called the owner to ask again about chargeâ€"he informed her that her sister and I had called- â€œcalled me everything but a nice personâ€ when, in fact, we had called him nothing at all. Mostly our jaws were dropping over his lies and rudeness. Would give this business a zero star if available. U haul manager is to follow up with me.Sophia L.
Everything was fineWayne S.
Very goodMICHAEL B.