Reservation was scheduled at 6 but had to wait for the store to open to receive my key. The store manager or associate knew the word lock on the after hour box was rusty but did not let me know, accommodate , or change my reservation. I paid For an appliance dolly to be on the truck and it was not there. The U-Haul is a good location but the 2 hour delay was an inconvenience.
Charlithia F
AAAA Self Storage Campostella
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Norfolk, VA 23523
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Clean the equipment
LEEVONE MI don’t know what handling the transaction online is like because I went into the office. To me this is the best way to handle a rental. The office was clean and inviting. The gentleman working was pleasant, thorough and very efficient. He handled the small issue I had with professionalism.
ERIC BStaff was uninformed and unhelpful
Adam SThere wasmechanical issures with the parking brake
ANDREW M