I wasted a lot of time to order this equipment and switch equipment and return equipment from U-haul company. As you can see, I order clearly a tow tolly and a truck which must have a tow package to tow the tolly, but unfortunately U-haul company did not follow my order when I pick up the truck. U-haul company let me go to two different locations to pick up truck and tolly, and change the truck twice, have to pay extra cost for their tolly and truck. No service to help customer how safely tow my car on the ttly, if you ask u-haul help, you have to pay them extra cost to teach you his to use their tolly wheel bands. I spent extra money over $300 this time. That is not honest service. I fully charged the gas for U-haul, but U-haul gave me 7/8 full tank of gas. No refund either.
Guangbiao J
Meineke Car Care Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Charleston, SC 29418
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Low inventory
Morris MMy son just dropped off so there’s not much I can say about the location except that on the final paperwork the mileage was changed from the original original contract. We were promised not sure which location is in charge of that.
Virgil Li put in a reservation a month ahead of my moving date, then to find out no truck available.Done with U-Haul.
Alan Tnothing to improve, good service
JOSE S