This location was awesome. I had a horrible experience at 8220 Dorchester road location that i normally use. The general manager there ignored me while I waited in the line as she got fussed at for charging a wrong account. Apparently last week someone came in and paid with a check and she applied it to the wrong account. She was getting fussed at by her manager. She went on to lie and say she did greet me. But she didn't. I normally use that location if you check my account history. That manager was the only one working. She ignored me and never said anything. I left and notified the 1 800 number. She lied to them and told them she did greet me. She didn't. Even if she had, why would I leave? Why not put her manager on hold? Why am I seen on camera standing there waiting and driving around the lot for help?
Ericka B.- Caroline du Sud SC
- North Charleston
- 29418
Moving Truck Rental in North Charleston, SC at Meineke Car Care Center
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
4896 Ashley Phosphate RdNorth Charleston, SC 29418
Services dans cet établissement :
Heures
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in North Charleston, SC 29418
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Continue to sanitize and keep clean 😊
TANESHA H.- Rating:
- 5.0
I ordered and paid for a dolly. It was not included. Called to see if I could pick one up and told they would check and call me back, but didn't receive a call back. I was still charged for the dolly.
Tanya G.- Rating:
- 5.0
Nothing. You were the last rental agency with an asset to use - all car rentals had zero resources available...you had a 15 foot truck. Saturday you exchanged it for a van, which better met our needs. Many thanks.
ROBERT K.- Rating:
- 1.0
The store clerk was disrespectful. Has no customer service. Was very rude and this needs to be seen and cleared. I was double charged by him because of his foul intentions. NEVER COMING BACK TO THIS LOCATION.
Aaron B.- Rating:
- 1.0
The worst customer service I've ever had
JEFFERY R.- Rating:
- 3.0
Truck windsheold trim made noise all the way to Atlanta
stan P.- Rating:
- 1.0
They did nothing to help me load the trailer. They simply said it's outside and I'll come out to inspect before you leave. I had to drag it out of the spot (by hand) and fight to get it on my hitch. I asked if they had any suggestions on loading the vehicle and he just said watch some YouTube videos about it. He was eating popcorn the whole time. When I confirmed online, I declined the insurance coverage. I didn't notice until after the renal when I received the emailed copy of the contract that I was charged the insurance. It was such a miserable encounter that I don't even feel like going back there to protest the charge. Horrible experience. Please refund my insurance charge.
Rhett H.- Rating:
- 5.0
It took some time to get assistance in getting the car carrying trailer hooked up to the U-Haul truck.
michael F.- Rating:
- 5.0
The whole transaction from start to finish was smooth and efficient. Will do business with again.
DEB N.- Rating:
- 3.0
The transmission on the truck was slipping and in two instances the truck almost didn't start after filling gas. Otherwise it was clean and as expected.
William B.- Rating:
- 3.0
Upon arrival waited at desk 10min to speak with employee. Stated I was dropping off tow dolly. Was told ok, find a spot and put it there. I asked if anyone would assist unhooking, wanted to inspect for condition and he said no. It was raining, I am an older customer, and was wearing an elbow cast from recent injury. I unhooked dolly, stowed chains/webbing and pushed the dolly into an empty space. The location was scattered with vehicles for repair and random UHAUL equipment. The one staff member I interacted with was terse and matter of fact. I was charged for 2 days although I had the dolly for 19 hours from A to B. Over all was not completely satisfied with experience. If UHAUL has a policy at all centers that you have to do your own install and disconnect, I think I will look for alternative solutions to my moving needs.
forrest H.- Rating:
- 4.0
Was charged for 20 miles, did less than 10.
ROGER S.- Rating:
- 5.0
Make sure they have a dolly.
Ardys H.- Rating:
- 3.0
I should have counted blankets before I left. Was shorted 2 blankets. Truck gas tank was only half, would rather receive a full tank.
JOHN F.- Rating:
- 5.0
Stave was great.
Andrew G.- Rating:
- 5.0
No complaints at all everything was good!
james M.- Rating:
- 4.0
Was after hours just dropped keys in box
Krystopher B.- Rating:
- 4.0
Nothing mechanically was wrong with the truck and the gentleman that worked with me to get my keys was incredibly friendly. The truck just had a bad odor in bed from what looked like a previous customers move with old kitty litter. We cleaned it out before we put our stuff inside and everything was great after that. Pick up and drop off were smooth and easy.
Daniel S.- Rating:
- 3.0
It was not easy to find parking for the truck at this location.
Brian B.- Rating:
- 1.0
I was charged additional charges without explanation later to be told that they will refund me in a few days although they didn't know why they charged me
Emit R.- Rating:
- 5.0
Great quick service
Alyssa M.- Rating:
- 2.0
Subpar customer service.
Shanda P.- Rating:
- 1.0
Terrible Uhaul experience. Do not do business at this location: 1. I drove on Dorchester and was pulled over by the police because the break light was out. The employees failed to inspect the vehicle properly. 2. Vehicle was filthy on the inside 3. Filled the tank up with extra gas but no money reimbursement. They will charge extra if it is not filled completely so they don't care about you the customer honestly.
Tyrone S.- Rating:
- 2.0
Explain the charges up front and let customer know that they will be charged twice for renting a truck from you guys
Brittany F.