Everything is perfect the way it is.Allen C.
Trailer Rental & Towing in North Chesterfield, VA at Grease Monkey
(U-Haul Neighborhood Dealer)
North Chesterfield, VA 23235
Services at this Location:
- Mon-Fri: 8 am - 6 pm
- Sat: 7:30 am - 5 pm
- Sun: 10 am - 4 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in North Chesterfield, VA 23235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Pickup location was good, staff was very helpful. The truck I rented desperately needed an alignment. I had to drive with the steering wheel at a 30 degree angle. Turns on the highway were pretty tense. I rented a different 15' U-Haul a few weeks ago, and that truck drove fine. Driving this truck was not enjoyable.Andrew S.
Though they said this location was open, it was closed when I arrived. The parking lot I was supposed to park it was fenced in and filled with cars; I had to drive to the other UHaul location to drop off my truck and was only compensated with extra miles (that I didn't need).Helen N.
Nothing to change. It's a car shop that does U-Haul. The truck was new so no complaints here. ðŸ‘ðŸ¾Diron K.
we returned the auto transport the day before it was due. When we we returned the 10ft truck by the time needed, we were charged for an extra day. I called and the issue was resolved. If I had been handed a receipt instead of it being emailed, I would have been able to fix it then but, I had to wait until I had access to email to see the error.THEODORE K.
Clean the windshield before renting. Also they did not have furniture fillets that were orderedSteve R.
Have the truck that's reserved or credit me something beyond a truck upgradeSaul A.
Car smelled of smoke and NONE of the add ons were present when I picked up the truck. I never received furniture dollys.Brandon M.
The person that helped me was great but they did not have any accessories so I had to drive to a different location to get a connection piece and return to pick up the trailer.Mary Kay H.
Very courteous and efficient.Lisa M.
Very slow. Corporate procedures take too much time. Even if you enter it online, they go through again at the store. If you have a previous reservation, none of the information is recalled. The telephone reps have no latitude for judgement and just follow a corporate outline. I will use enterprise the next time.Clint W.
When I went to pick up the truck it was mostly clean. The rep grabbed some trash from the back. No big deal on that. The thing is at no point was it explained to me that if I did an after hours drop off of the truck at the Reston Mobile location I needed to be in the truck when I completed the drop off. Lacking that info, I took pictures of the fuel level and mileage and when I go home I tried to complete the drop off but of course that would not work given that is linked to GPS location. I get it that places like Grease Monkey have a primary business and are UHaul sites. That said, I feel I got slammed with a needless charge because the person servicing me was so busy he took no time to explain anything about how the UHaul after hours drop off application works.Donald K.
Good service. I primarily used the app, but good location.Willie F.
I pulled into the uhaul storage parking lot, it took me a few minutes to realize the keys needed to be returned next door.Sarah B.
Don't fuck up their reservation TWICE and not include the equipment that was rented. Because of this the move was delayed, then it rained, my stuff got all wet because the roof leaked and all I got was a â€œsorryâ€ and a $50 credit. You guys really suck.Thomas B.
The truck was clean and the blankets were fine. My only negative comment would be that the tires should have been checked seeing I had to fill all the tires with air the day I was returning the truck. Unfortunately to do so required going to a full service gas station seeing all air pumps at others are set at only 70 psi and the trucks take 80. This was costly and time consuming which I felt should not have happened if in fact the tires were checked before we left their facility .Marvin F.
Don't charge a fee for additional mileage if locations chanageLasonja P.
Very friendly...we left something in the truck and the Very next morning they called to tell us. Would highly recommendjoan T.
Very Friendly Service! Only place I will ever go for Uhaul!Aquilino A.
This location was not where I booked my reservation. The location which I originally reserved rental pick up was 3133 E Parham Rd., Henrico, VA 23228. However, when I arrived, they said someone else had taken the trailer I had reserved earlier that week.Corban J.
It was easy to drop off the truck online. Inside the building was locked and it looked ad if there was construction going on inside. It took us some time to really figure out where the box key was located out of the buildings. But other than that everything was great.Cydni M.
Very professional and clean. Maintained safety standards during interactions. Awesome experience!stephanie S.
Improve your online reservation system so it does not break down when customers come in to pick up the equipmentRENE W.
I was very displeased with the fact that I rented a van at 8:30am on 7/7/2020 and returned it at 5:30pm on 7/8/2020 and was charged for a total of 3 days when I didn't even keep it for 48 hours. I literally only had it for a total of 33 hours. Seems a bit unfair to me.Christopher C.