AWFUL. Truck was muddy, dirty, dusty. Also, I was told the gas was 3/4 full. It was not. It was below 3/4. I told the woman, and she said someone would call me. Shocker... no one did. I had to waste my time had to pay for someone else to help clean the truck. Muddy, dusty, there was a hammer, a random sock, water bottles. Disgusting. When I returned to the location to return the truck, they were supposed to be open at 8:30a. I was hoping to talk to someone. When I arrived at 10a, there was a sign on the door that read "out to lunch" (at 10am) and back at 8... which I assume meant 8pm. Horrible. Zero communication. Zero accountability. i absolutely expect money back on my awful experience. Now I have to waste my time to get this rectified. Nightmare. Horrible customer service. Yoiu take advantage of customers and hope that no one will complain. Despicable.George W.
Noho Ship N Supplies
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in North Hollywood, CA 91606
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Vos précieux commentaires nous aideront à mieux vous servir.
The Uhaul app and online check in were not working/were glitching but the customer service rep at this location was very helpful.MICHELLE W.
This location charged above quote even when I drove LESS miles than quoted and I return with MORE gas than I had. Top of that, car was FILTHY DIRTY.IGOR F.
I reserved a pickup truck and it wasn't there. I could not pick up via the app so went into the location where they only had a van. The van was too long to go up my windy hillside driveway, hence the reason I reserved the truck. I had to carry a van full of heavy equipment down my long driveway.John C.
Please put sign UHAUL to signal your location.Michel C.