The mobile sign in process was a little bit confusing. There was also no way for me to brush the snow off the roof of the cargo van.
Location de remorque et remorquage à Ottawa, ON chez Capital Self Storage
Déménagement en provenance/direction de Ottawa, ON? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Ottawa, ON K1Y2H6 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Ottawa, ON
Les remorques fermées à Ottawa, ON sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Capital Self Storage!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Ottawa, ON K1Y2H6. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Capital Self Storage représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Ottawa, ON conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Ottawa, ON !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
There was a snow fall 10-20 cms expected when I picked up the van. My only complaint is that the tires were all season and had poor traction in the snow. I returned the van earlier than originally planned because I didn't want to risk an accident with road conditions being so bad.
The wipers did not have any fluid. It presented a real hazard for the driver due to the strong sun at the time as it was impossible to clean the front windshield (which was dirty). We also had to clear the snow from the car's roof and front windshield before the beginning of the service, which is quite hard due to the height of the van. Thanks.
Staff should be wearing a mask when interacting with customers as required by COVID rules. I don't go to other U-haul locations so its hard to compare. The booking web site is generally quite good but it gave a pick-up time of 2pm when I could have picked up ant any time that day.
Most efficient staff I have ever had at u haul I'm terms of getting me the truck and processing. They seemed so much more on their game than at any other location. I had the van within 5 minutes of getting therr. My only issue was the ordered equipment was not in the van and I ended up driving back and forth to the uhaul because I was unaware the gear was not loaded. Truck was dirty inside - but also it's canada in the winter so this was not a surprise....
Proximity of the location is great! The customer service professional (Ryan I believe) was really lovely as well.
While I understand that COVID has made it harder to offer proper customer service, when I went to drop off my truck at the end of the day, I had no idea what to do with it and was just roaming the courtyard having to ask other customers for a good 10 minutes before I just decided to park it anywhere and drop off the keys. The office to drop off the keys was shabby and run down and it was very poorly labeled so I took a while finding it. In the future, drop off instructions should be sent ahead of time.
Our service provider was excellent
Happy with service.
The floor was a bit dirty because of snow I think and the windshield was covered with snow as well, but it is Ottawa tho and they get tons of snow.
Clean up the facility. Make it look more professional. No masks worn by either employee.
Ryan, the person in the location, was very polite, helpful and reassuring. I was having trouble with the online app and he was very understanding and helped put me at ease. I was really impressed with his attention and professionalism
Best experience ever. This location makes renting a uhaul a real pleasure. So efficient. You are in and out with ease. Wonderful, I recommendit to anyone who asks. Thank you.
Location was okay. Online check in was a nightmare. Would never try this again. Rental was dirty and didn't have the items that I paid for. Another customer had the same rental truck number as I did when I showed up and it took 30 + minutes to figure it out with the front desk. Online help was terrible.
Good location, easy in and out.
They do not pick up the phone, and do not return calls either. The place is totally empty, the lot is full with rental cars, no sign of clients coming and going, yet they still claim they are busy and have no time to pick up the phone. Their answering system is still announcing the holiday schedule... I had to drive in from way out of town just to make sure all is well after I returned the rental after close of business the previous day. Two different radio stations are on, the cashier has no manners, talks down to the customer from a distance, and has the appearance of being annoyed by a client showing up. Far be it from him to greet you first. His reply to my greeting sounded like "what (the hell) do you want?" He does not bother putting on a mask and comming closer as he should, he is perfectly comfortable talking to you across the entire room from his chair. The inside of the car was decent, the exterior quite dirty. The rearview mirrors were covered by a solid layer of dirt â€“ which was quite dangerous until I got to my destination where I was finally able to wash them.
100 km was to my bill for no reason. I drove it only in downtown Ottawa, and the final bill shows 148 km used, which is crazy. This also means I paid $101.70 for a 1 day cargo van rental. The location told me to file a dispute on this website, which doesn't seem to work as advertised. Horrible experience overall.
Truck wasn't clean on the interior. Garbage left on floor of cab
I was very upset with the online app pickup option. I had already submitted pictures of my driver's license front and back sides and it asked me again for it which made the process too long, I wished to have it done through the office by talking to someone as opposed to using the required steps through the app.
This place is not clean, I requested and paid fir a dolly and I didn't get it. I filled the gas tank at the end more than it should by mistake and they didn't want to acknowledge or give me any discount. Thiefs
wear a mask
The entire process was perfect, from making the reservation, to picking up the vehicle and dropping it off.
This is not a shot at the location but the UHAUL service. Its a shame that every time, EVERY TIME, I or someone I know books Uhaul there is something wrong with pickup. EVERYTIME. There are two guarantees in life, you will die and uhaul will mess up your booking. I booked this Uhaul over a month out from pickup date. Two days before I am told that I cannot get a truck until 4pm on the Saturday. I need it at 7am when the movers are booked for! Now I have to go to Carleton place on a Friday night to get it. Yes I was given extra kms and days to do this, but how do you not have proper inventory management to know this more in advance. I wouldnt complain if this was the only time, but this happens ALL THE TIME. Please get a better booking system without adding extra stress to an already stressful situation.
Make sure the truck is always stocked with what was purchased through the online reservation platform. Other than that, the truck was easy to pick up and drop off.
Because it's an old building and narrow hall, it's difficult to distance for COVID-19 while in line for the cash. Everyone (customers and staff) behaved well, though.