The truck can and hold was filthy and stank. The mirrors were nearly impossible to adjust, so it was driven blind. Not safe! The fuel gauge was doesn't work properly, and the fuel didn't shut off automatically, resulting in gas being spilled everywhere when I went to fill the tank. Our governor extended the validity of everyone's expired licenses through July 1st because of covid, but your system wouldn't allow me to rent the truck; my daughter had to come rent it. There's no parking spaces marked where this truck was picked up, so I have no idea whether I returned the truck to the correct space. I had reserved a van, was given a truck with no loading ramp and a higher per mile fee. I have been renting Uhaul trucks for 30 years, and this was the worst experience I have ever had.Amna A.
Trailer Rental & Towing in Owings Mills, MD at Your Space Storage at Owings Mills
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Owings Mills, MD 21117
(Accross from Royal Farm Store)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 3h30 pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Owings Mills, MD 21117
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The young lady was very polite and helpful, sorry I do not have her name, thanksJose B.
Service was excellentLinda L.
Nothing, both Ryan and Frederick were absolutely accommodating in being flexible when I unexpectedly needed an extension with my truck rental! 10âï¸â€˜s !! Thank You GuysLisa L. P.
The vehicle has a hole at the top and it was raining. Most of my stuff got damage with the rain.Kenou F.
Truck was in the gate. Getting it before hours i did not know where the key was. I was prompt to get it out the box and there was no way up but to walk all the way around the building in the rain to get out the gate to get the keytierra G.
The online process was difficult and it took 45 minutes to get assistance to get the van off the lot. People were helpful once available., but I still spent the 1st hour of a 6 hour rental on the lot.Brian D.
Back-up cameras, if possible.John G.
$19.95 rental but final bill for less than 4 hours of use is $175!! I'm extremely unhappy with U haul! Called customer service and they were not helpful. What a rip-off. Don't waste your time or money with Uhaul.Lolita J.
Train staff to be customer oriented and customer friendly.Renee E.
I've used this location for storage and U-Haul trucks numerous times and I've always found them to be very polite and even if there's a minor issue they have no problem helping you out to the fullest of their extent they're really knowledgeable, fourth right, and very understanding with a few minutes being late just don't forget to fill the gas tank back up have a good dayKaren Z.
Nothing. Ryan was very helpful, polite and professional. Very easy process!!Niall S.
I've ALWAYS Had SUPERIOR Customer Service from THIS Location! . . . from Ryan, Jayla and Of Course, the Shop Manager Frederick . . . GREAT TEAM EFFORT!James L.
Customer service was very nice and helpful.I would use UHaul for my next move.Thank Youjoyce J.
No changesDenise M.
Have your employees actually check the gas miles out and damaged with customers instead of being on Instagram all day smoking black & milds in front of your business,DWAYNE B.
I'd like to add that the customer service was very professional. The agents/cashiers were helpful, well mannered, & organized. I really liked their positive energy.Mary H.
I can't think of anything at the the time. Excellent services.Dwayne B.
The "check-in" process should be easier. I had to take a picture of my driver's license and do a selfie during the check-in process, including adding additional contact information. All of this could have been done when I received the first email confirm my reservation.Craig S.
The app didn't specify that the keys were located outside of the gate. So if I hadn't remembered the code to get back in the gate I would have had to wait until they opened.Essence S.
Be sure that the extra equipment requested is available.Michele W.
Dropped off early and stil got charged moreSierra G.
The truck could be a little cleaner inside and out. The windows were really dirty I could barely see out of them.TIWANNA M.
The service was excellentdeborah T.
Allow us to park in the front under the camera without penaltyAdelle B.