Customer service person at location was the Best . He was most accommodating, friendly and professional. Another great experience at Drew Automotive Uhaul rental. Merci.DEBORAHGOSLIN K.
Trailer Rental & Towing in Plattsburgh, NY at Drew Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plattsburgh, NY 12901
Services dans cet établissement :
- Lun - sam : 9h am à 4h pm
- Dim : 11h am à 3h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Plattsburgh, NY 12901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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Nothing, I had a great experience here. I was able to switch from a pick up to a box van last minute for the same price and everything just went really well and was easy breaseyCynthia S.
Very friendly, helpful business. Highly recommend this place.Kathleen B.
I wouldn't change a thing. The gentlemen running the place, Dick, is an outstanding man. He was kind and professional. This was my first-time renting a U-haul and the experience couldn't have been more enjoyable. I'm recommending people to Drew Automotive for their U-haul needs 110%.Emma T.
The gentleman I dealt with was very friendly and very knowledgeable the only thing I seen was there was on the trailer I used it was the car hauler there was wires hanging down on the back besides that I would recommend this place and that gentleman to everybody I knowGERARD L.
Absolutely Nothing!!! Excellent Experience! I will definitely use this service again!!!Timothy L.
Dick is a great guy and I appreciate all the helpIgor D.
Unable to complete online verification with customer rep ... waited two hours in 20f snowy weather for office to open to complete pickup but no one arrived ... was finally able to have pleasant customer rep complete my pickup on phone ... fuel tank was at 5/8 full as oppose to 3/4 as stated on contract.... other than everything, truck was perfectPASCALI L.
Agent at this location was great. Very personable and kind. Unit hadn't been cleaned or swept out so I did it for uhaul. I've rented a few times over the last couple years from uhaul various locations. Generally speaking poor experiences were I cannot recommend to friends and family. Typically the only game in most towns. I guess uhaul just thinks, â€œMeh, we'll just treat customers however we feelâ€. Tired of doing uhauls dirty work and driving all over hell's half-acre to retrieve the equipment and then have to take it back to that same inconvenient place. Uhaul please overhaul your logistics!Joshua H.
Dick drew is a class act. I had gone to another location in Plattsburgh and the woman was rude and not willing to help me. I went to see Dick and he made me feel welcome and at home. He went out of his way to help me and I will be back and also let everyone know how great he is.Richard H.
Nothing at this time, Great serviceJOE S.
The location was not an issue, local rep was friendly and helpful, however Uhaul as a company is disorganized, with poor inventory management and customer service. This was not the initial location of my reservation. Initially reserved a 20' van, no contact the week prior to moving on a Sunday, had to call U-Haul on Friday who did not notify me that they could not provide the vehicle reserved. They changed to a 15' van which required an additional day of rental to be able to move everything which I had to pay for, they also moved the reservation across town where they didn't open until 11am rather than 9am when I had initially wanted the vehicle. Will not be using Uhaul in the future for anything.Casey M.
I hated the Uhaul ride share system. It was awful and I would not use it again nor recommend. I was changed back and forth with the size and location which ended up in me traveling 4 hours additionally on a moving day AND the first place I showed up to collect my truck from had no one there to help, customer service could not contact him as they only had the office number, no direct number and the truck had not been checked in and so I had to travel an hour away to get another, all while I was staring at the truck in the lot.... im the customer and paying you, and I was the one who had to keep b being flexible and changing my plans all on a very stressful time moving into a house. we should have been done at 6pm but between going to a location where I had no truck or help, to a reroute and then driving back and forth we got home at 11pm. the man at the final location I went to though was very nice and sweet. hes the only saving grace to my Uhaul experience.Paula O.
I am very happy with this location service. Dick who runs the branch was incredible help. I had to arrange truck pickup to drive 70+ miles on my own and was a bit nervous, but he went above and beyond to make the process smooth. He even assured the truck had proper oil level, and was patient with me the whole time. Thank you so much for making my moving experience so positive. Huge gratitude.Maria L.
nothing dick did wellJames S.
Jake was friendly and an amazing storyteller. He showed good humor picking the truck up and was very accommodating when it turned out the trailer was not big enough. I will recommend him to my friends and will use them every time I travel to Plattsburgh.Patrick T.
Streamline and update your truck share app. If a customer has a registered account then the fields in the app should already be populated with that information; taking pictures of drivers license is aggravating.MAURICE S.
Great customer service. Uhaul has the best representatives.Jay L.
The vehicle was in questionable shape. I thought for sure one of the windshield wipers would go flying right off the vehicle, but it was raining and I needed to see so I kept running them. Miraculously it was still there when I returned the truck. The brakes seemed a little slow to respond, but might have just been me not used to a bigger vehicle. Still, the truck seemed old, beat, and ready to retire. We intentionally avoided any steep hills not knowing if the old truck would be able to handle them.James B.
The inside of the pickup was a bit grimy and I had actually cleaned around a bit with all-surface cleaning wipes and lysol as the windows were dirty too. Overall a nice truck and sufficed for my contractor needs over the two days. Thanks for the convenience anyhow!Alexander R.
Great customer service!!!David G.
Nothing. Great experience. Owner is a great guy too.Eric O.
The online check in did not work. I never got the code to access the keys. Luckily the manager came in early in case I needed help. He was very helpful and professional.Andrea M.
Owner showed up 15 minutes late. Gave me attitude after I called app help who dispatched my vehicle and told me to get key from owner. I was a half hour behind schedule because of this mess!!! Not happy with service at all.Paul K.
Pleasant man working the office. Said he had the only Uhaul pickup in the area. Cheaper than paying a mover.jeffrey H.