I rented a 6x12 trailer, it didn't have a jack on it. It took me and the staff member all our strength to get it on my hitch. At my loading destination I had to unhitch it and had to use my car jack and wood blocks to get it off and back on. Other than that everything was good.Michael T.
Moving Truck Rental in Plattsburgh, NY at Drew Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plattsburgh, NY 12901
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : 11h am à 3h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Plattsburgh, NY 12901
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Thank you for the help!karen F.
Changing locations for where and when I got my Uhaul was a bit annoying.Noni E.
Excellent customer serviceC V.
Very nice and helpful person !Jay S.
I can not get an itemize invoice for the number of days rented and the cost per day. I have called four times with a voice mail to call me back with no return call. It seems I have been over charged, but can not confirm this.ED H.
Very good customer serviceJonah M.
The identification of the place needs improvement. There is no sign that indicates a Uhaul drop off.RICHARD S.
The gentleman running this location is the reason I still have faith in people. Whatever UHaul pays him, they should double it and then double it again!Francis B.
This location was outstanding. There was a delay in getting into my unit and the owner was wonderful. Patient, kind and very understanding. Took some of the stress of moving away. Highly recommend Drew Automotive.MATTHEWEARL R.
The only thing that I'm going to say is there was nothing in my contract that I received as an email stating anything about mileage replacing the gas in the truck or anything else in the contract that was sent to me now I got stuck paying a $88 bill for a $49 bill because nowhere in my contract did it say anything about mileage replacing the gas or any other thing this was all laid on me at the last minute so something that should have costed me 1995 plus $14 for insurance ended up costing me $88 and I'd like to know why?Robert C.
Always a good experience with Dick, the owner/operator there. Tries hard to please.Len P.
The pick up and drop off online doesn't work so well. I had to call someone to get a code to find my key. When trying to take pictures the website was acting up and I couldn't take the ones that were requested.Sarah B.
Keeping reservation times by assisting customers reasonably. We waited almost an hour while the man working hooked the other equipment up for another customer, helped load the car they were towing onto the trailer and secure it and explain how to drive it. We only needed to pick up a trailer. It left people waiting for us to pick up our cabinet purchase. If he needed that much help. Politely ask him to wait while you greet us and see if you can get us on our way. Then go back to helping him above and beyond.Christina D.
Great Service and always willing to help.daniel S.
Customer service person at location was the Best . He was most accommodating, friendly and professional. Another great experience at Drew Automotive Uhaul rental. Thank you.DEBORAHGOSLIN K.
Nothing, I had a great experience here. I was able to switch from a pick up to a box van last minute for the same price and everything just went really well and was easy breaseyCynthia S.
Very friendly, helpful business. Highly recommend this place.Kathleen B.
I wouldn't change a thing. The gentlemen running the place, Dick, is an outstanding man. He was kind and professional. This was my first-time renting a U-haul and the experience couldn't have been more enjoyable. I'm recommending people to Drew Automotive for their U-haul needs 110%.Emma T.
The gentleman I dealt with was very friendly and very knowledgeable the only thing I seen was there was on the trailer I used it was the car hauler there was wires hanging down on the back besides that I would recommend this place and that gentleman to everybody I knowGERARD L.
Absolutely Nothing!!! Excellent Experience! I will definitely use this service again!!!Timothy L.
Dick is a great guy and I appreciate all the helpIgor D.
Unable to complete online verification with customer rep ... waited two hours in 20f snowy weather for office to open to complete pickup but no one arrived ... was finally able to have pleasant customer rep complete my pickup on phone ... fuel tank was at 5/8 full as oppose to 3/4 as stated on contract.... other than everything, truck was perfectPASCALI L.
Agent at this location was great. Very personable and kind. Unit hadn't been cleaned or swept out so I did it for uhaul. I've rented a few times over the last couple years from uhaul various locations. Generally speaking poor experiences were I cannot recommend to friends and family. Typically the only game in most towns. I guess uhaul just thinks, â€œMeh, we'll just treat customers however we feelâ€. Tired of doing uhauls dirty work and driving all over hell's half-acre to retrieve the equipment and then have to take it back to that same inconvenient place. Uhaul please overhaul your logistics!Joshua H.
Dick drew is a class act. I had gone to another location in Plattsburgh and the woman was rude and not willing to help me. I went to see Dick and he made me feel welcome and at home. He went out of his way to help me and I will be back and also let everyone know how great he is.Richard H.