I ordered furniture pads to protect the furniture I was moving and this location had none. Why couldn't I have been notified in advance? Why did I have to deal with this on moving day? Why was the pickup and drop off location changed? Too many negatives - not necessarily just an issue with this location, but U-Haul in general. I probably won't trust U-Haul for any future needs.
Earl B
Bridge Liquor
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Prince Frederick, MD 20678
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Quick, painless and reasonable. Will rent from this location for any future moves.
Edgar SThe location of my pickup changed three times. Twice in the last two days before pick up. Each time the location got further away from my home location. In the end I had to travel 30 miles to pick up the trailer where my original requested location was 3 miles from home. The pickup location did not have my requested removal blankets. I was advised they don’t carry them and I would have to find another vendor to pickup the blankets. Trailer didn’t look like it had been cleaned between its last use. The vendor was courteous but was on their own in a busy liquor store.
Phillip BI was double charged. I rented a 6x12 enclosed trailer for a 24 hour period. Was told $29.95 plus tax. I added insurance for $8 Returned the trailer by 3:00 the following day 4-5 hours before my 24 hour mark and was charged double what was agreed. I want a phone call from customer service immediately
cody aI recommend this office
Arnulfo n