I think if the equipment is returned the same day or within the 24 hours the customer should be able to get some of their money back.
Pam C.
Trailer Rental & Towing in Richmond, KY at Gibson Resale
(Concessionnaire U-Haul dans le voisinage)
808 E Main St
Richmond,
KY
40475
Services dans cet établissement :
Pour nous contacter
808 E Main StRichmond, KY 40475
Services dans cet établissement :
Heures
- Lun : 10h am à 5h pm
- Mar : 10h am à 2h pm
- Mer : fermé
- Jeu - ven : 10h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/10/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richmond, KY 40475
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
Windshield wiper blades were both very bad, an inch of rubber was flapping on each and I drove 250 miles in a major storm. Also my equipment was not all ready
Cynthia R.- Rating:
- 1.0
I didn't rent any equipment from u-haul recently... y'all better get your shot together
Steven W.- Rating:
- 3.0
Virgil was friendly and helpful. Both pick up and drop off went smoothly, quickly and without problems. I plan on using them again.
Daniel W.- Rating:
- 5.0
Virgil was a really nice guy, easy to deal with, and completely organized. The rental was ready, clean, and well maintained. This is the first time we've rented at this location, and I would rent here again.
Cynthia I.- Rating:
- 2.0
In a dark weird room. Wasn't very welcoming.
Benjamin C.- Rating:
- 2.0
There was almost no parking left for the truck, no one there to confirm with
Jennifer M.- Rating:
- 5.0
Everything went fine
HAROLD C.- Rating:
- 5.0
excellent service
ron S.- Rating:
- 5.0
Good people at Gibson Resale. Flexible. Will go here specifically for future trunk rental needs.
JORDAN A.- Rating:
- 3.0
The directions take you to the front of building which the trucks park in back. Really hard when it's night time not properly lighted.
Jamie N.- Rating:
- 3.0
Make sure the pickup site has the equipment that the customer ask for before the reservation is approved by the company, i needed an appliance dolly and they didn't have one. The small dolly i was forced to pay for because I needed one had some form of oil all over it and I couldn't use it anyway.
WILLIAM K.- Rating:
- 1.0
Did not have full 24 reserved furniture pads, only had 12 and one of those was badly ripped. Not the site's problem but I reserved 24 from UHaul. Not to mention that the site I reserved the truck from turned out not to have the size truck and I get a message a couple days before pickup that my location has changed. U-Haul should do better about reserving equipment from the requested location or not allow the reservation to proceed.
Scott C.- Rating:
- 1.0
Location was an abandoned building with sign instructing to call for assistance. This was during normal business hours. No one around. Need to improve service and location conditions.
David D.- Rating:
- 5.0
Very nice man greeted us., his name was Virgil.
Miriam K.- Rating:
- 5.0
Very pleased with the service.
GENARO S.- Rating:
- 3.0
Since I am not an employee of U Haul. I was just wondering how much I was going to be payed for the work I done to get the truck.
Gerald C.- Rating:
- 5.0
Had a few issues with getting the link sent, but the business owner was nice and called me back when his buisness was closed.
Terrie W.- Rating:
- 5.0
Great service and the manager is very helpful through the entire process.
Robert T.- Rating:
- 2.0
I picked up the truck I booked it at one location but I assume they did not have a truck there and we had to go to another location to pick up the truck but everything went pretty well.
Barry M.- Rating:
- 5.0
I would recommend you not charge a customer $2.12 for being 5 miles over on mileage when I left way more gas in the tank when returned!
Tim B.- Rating:
- 4.0
Truck had issues , pecking in the engine , sounded like exhaust had a leak ,,
Charlie M.- Rating:
- 5.0
My equipment and location were great. My gripe is that I called uhaul after my pickup, I realized that I had only requested the truck for 16 hours instead of 20. They charged me a 40 dollar convenience fee to add 4 hours. It was almost as much as the original rental.... that is a complete rip off.
HERMAN E.- Rating:
- 5.0
Everything was great
James T.- Rating:
- 3.0
No problems I parked the truck and turned in the keys and was on my way in a minute.
Patrick G.