Try cleaning the trucks that you rent out especially considering covid-19 My truck was DISGUSTING their we're Orange syringe caps, catheter wrappings, tons of dog hair, dog saliva, trash, food pieces, what appear to be human beard clippings! Windshield wipers did not work, was told there was a half tank of gas inside truck but their was only a little over a quarter tank. One of the men inside the First Lube Plus was not wearing a mask! They we're NOT adhering to any of the covid-19 regulations. I am currently working with U-haul to "fix" this issue. I had already had two people waiting for me that were being paid by the hour or else I would not have accepted the truck! Do Not rent U-haul from First Lube Plus in Salem Oregon I recommend going to the 12th street location.KEVIN J.
Trailer Rental & Towing in Salem, OR at First Lube Plus
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Salem, OR 97301
Services dans cet établissement :
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Salem, OR 97301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Timo and Dave were fantastic to work with. We rented a 6x12 trailer that had some miles on it, but was in great condition and traveled without any issues whatsoever. Thanks U-Haul. We'll be back when we need to rent another trailer. Ray GauthierRAYMOND GEORGE G.
Everything was perfect and the people there were really friendly and helpful. We will be going there again and will recommend them to all our friends and familyJANET SUSAN S.
I didn't have a reservation and they still had what I needed. Easy, no hassles, good experience...RICHARD SCOTT S.
The employees did not have face mask on. Two employees! Not one but two in the small office space. The employee there also had a huge vape pen on the desk. I preordered my truck and an appliance dolly. They didn't have the dolly. It took over 30 mins to get are truck. As well I as I was over charged for mileage. I over estimated at 17 miles to be safe and used 9 ,did not receive a refund. Absolutely worst experience ever would never recommend to a friend. I actually am letting people know to never use uhaul again.ROSEMARY V.
It was a drop off. He was niceKATHERINE C.
Workers were not knowledgeable in all the ins and outs of transaction. Dirty truck. Less fuel than what was said.Aaron P.
Cool people. In and out with no problems.Venessa M.
They needed to send me to another location to have my vehicle loaded on transport trailer.cheryl H.
The crew is the most helpful and considerate I've ever dealt with. I will recommend this place to any one moving and for oil changes.Andrea S.
The cab was leaking water and I wasn't sure if it had been cleaned by the previous renter.Sarah P.
Nothing wrong with location. Just you at UHaul suck. Your app sucks and took me 30 minutes to fully check in and get the truck. Customer service and policies suck. Wouldn't except a picture of my passport and "needed" a picture of my expired driver's license. It's fucking expired so why would I carry that around with me? I have my current license. So stupid. Why do you even need some of that info? One of my contacts was called and then put on hold for 7 minutes. I had to wait on hold to talk to someone who couldn't answer any of my questions when I reserved it in the first place for over 20 minutes. Your service is appalling and I won't use in the future if I can avoid it. Not to mention fees that were not disclosed before the reservation. Go fuck yourselves.Kirk A.
keep up the good work!keith W.
Your employee's helped me out when I needed help close to closing time. You are lucky to have such good workers.George J.
After Uhaul corporate sent me to pickup at a different location than my preferred location which was First Lube Plus, Timo-an employee at First Lube Plus- went into the system and changed it back and was excellent at customer service! At pickup, Timo and Joe were excellent to work with making the process smooth and punctual for our moving day.Millyellen S.
Thinking the truck could use a transmission service or maybe a modulator valve to had bad shifting problems when it was cold like sticking in gearMatt L.
Everyone was nice fast and friendly! Would recommend them to anyone needing U-HaulDEMETRIUS K.
first the renter should research which location they find the most close to the renter. And as early as possible.John C.
Cab reeked of marijuana, had to drive with windows down which is not great in October.Jason V.
Very good service, and the workers were very friendly and helpful!!dennis G.
The gentlemen working there were very kind and helpfulRabia S.
Both gentlemen at the First Lube Plus location were GREAT - friendly and helpful. I also appreciated their patience with me, as I was arriving from out of town and was late to pick up the trailer. Even though they were very busy, they kept up their good humor and helpfulness.Joy C.
The lock on the truck was so hard to open that we had to take a detour to get tools to open it. In addition, there were four men at the desk where we checked out the truck. None of them were wearing masks despite a government requirement that everyone wear masks.Jonathan B.
I rented the week before and did not get insurance. I told him my AAA covered it. The next week, we went to rent and on day one I noticed they charged the $8.00 fee fir insurance coverage. I called and said I did not ask for or want that. They said they would talk to the manager. Still charged. I kept the trailer an extra day and it was considered â€œin townâ€ when my move was 1â€¢1/2 hour away. I had to return to that location. I drove back and returned it an hour and 1/2 later than the return time and was charged for a theirs day. They never stated that to my husband or I would have pushed and done one more load. For what we ended up paying for the 6X12 trailer and having to bring it back each time cost more in gas than if we had rented the big truck and paid moksha AND DIDNT have to return it at the same location. We won't be back but the kid that works there does a great job. Water under the bridge.cheryl B.
I signed up to use the contactless pick up, where I could sign in on my phone to pick up the Uhaul truck. I booked the truck for 9 AM and had movers scheduled to arrive at 10 AM. When I arrived, the website said I would have to wait until 10 AM to pick up my truck, which would have meant paying the movers to stand around and wait for me. I ended up going inside to talk with the staff, and it turned out my truck was there -- I had parked right next to it. Not sure what was wrong with the website. Staff were nice enough but did not wear masks, so my good intentions with the contactless pickup were completely undermined.Adam L.