There was cigarette ash in the cup holder, candy stuck to the floor, dirt in the cab, and garbage in the back.
BENJAMIN L.
Moving Truck Rental in Salem, OR at First Lube Plus
(Concessionnaire U-Haul dans le voisinage)
615 Liberty St NE
Salem,
OR
97301
Services dans cet établissement :
Pour nous contacter
615 Liberty St NESalem, OR 97301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Salem, OR 97301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
First Lube Plus is the finest truck/trailer rental I have ever experienced. The location is easy to find, plenty of parking. The establishment is organized and clean, indoors and outside. The staff were friendly, efficient and competent. The information about rental, drop-off, insurance,etc., was presented clearly. I will certainly use First Lube Plus again and will recommend it to all my friends.
John P.- Rating:
- 5.0
Staff were great and the location is very simple to get too and out of
Clayton B.- Rating:
- 1.0
Try cleaning the trucks that you rent out especially considering covid-19 My truck was DISGUSTING their we're Orange syringe caps, catheter wrappings, tons of dog hair, dog saliva, trash, food pieces, what appear to be human beard clippings! Windshield wipers did not work, was told there was a half tank of gas inside truck but their was only a little over a quarter tank. One of the men inside the First Lube Plus was not wearing a mask! They we're NOT adhering to any of the covid-19 regulations. I am currently working with U-haul to "fix" this issue. I had already had two people waiting for me that were being paid by the hour or else I would not have accepted the truck! Do Not rent U-haul from First Lube Plus in Salem Oregon I recommend going to the 12th street location.
KEVIN J.- Rating:
- 5.0
Timo and Dave were fantastic to work with. We rented a 6x12 trailer that had some miles on it, but was in great condition and traveled without any issues whatsoever. Thanks U-Haul. We'll be back when we need to rent another trailer. Ray Gauthier
RAYMOND GEORGE G.- Rating:
- 5.0
Everything was perfect and the people there were really friendly and helpful. We will be going there again and will recommend them to all our friends and family
JANET SUSAN S.- Rating:
- 5.0
I didn't have a reservation and they still had what I needed. Easy, no hassles, good experience...
RICHARD SCOTT S.- Rating:
- 1.0
The employees did not have face mask on. Two employees! Not one but two in the small office space. The employee there also had a huge vape pen on the desk. I preordered my truck and an appliance dolly. They didn't have the dolly. It took over 30 mins to get are truck. As well I as I was over charged for mileage. I over estimated at 17 miles to be safe and used 9 ,did not receive a refund. Absolutely worst experience ever would never recommend to a friend. I actually am letting people know to never use uhaul again.
ROSEMARY V.- Rating:
- 3.0
It was a drop off. He was nice
KATHERINE C.- Rating:
- 2.0
Workers were not knowledgeable in all the ins and outs of transaction. Dirty truck. Less fuel than what was said.
Aaron P.- Rating:
- 5.0
Cool people. In and out with no problems.
Venessa M.- Rating:
- 3.0
They needed to send me to another location to have my vehicle loaded on transport trailer.
cheryl H.- Rating:
- 5.0
The crew is the most helpful and considerate I've ever dealt with. I will recommend this place to any one moving and for oil changes.
Andrea S.- Rating:
- 5.0
The cab was leaking water and I wasn't sure if it had been cleaned by the previous renter.
Sarah P.- Rating:
- 2.0
Nothing wrong with location. Just you at UHaul suck. Your app sucks and took me 30 minutes to fully check in and get the truck. Customer service and policies suck. Wouldn't except a picture of my passport and "needed" a picture of my expired driver's license. It's fucking expired so why would I carry that around with me? I have my current license. So stupid. Why do you even need some of that info? One of my contacts was called and then put on hold for 7 minutes. I had to wait on hold to talk to someone who couldn't answer any of my questions when I reserved it in the first place for over 20 minutes. Your service is appalling and I won't use in the future if I can avoid it. Not to mention fees that were not disclosed before the reservation. Go fuck yourselves.
Kirk A.- Rating:
- 5.0
keep up the good work!
keith W.- Rating:
- 5.0
Your employee's helped me out when I needed help close to closing time. You are lucky to have such good workers.
George J.- Rating:
- 5.0
After Uhaul corporate sent me to pickup at a different location than my preferred location which was First Lube Plus, Timo-an employee at First Lube Plus- went into the system and changed it back and was excellent at customer service! At pickup, Timo and Joe were excellent to work with making the process smooth and punctual for our moving day.
Millyellen S.- Rating:
- 4.0
Thinking the truck could use a transmission service or maybe a modulator valve to had bad shifting problems when it was cold like sticking in gear
Matt L.- Rating:
- 5.0
Everyone was nice fast and friendly! Would recommend them to anyone needing U-Haul
DEMETRIUS K.- Rating:
- 5.0
first the renter should research which location they find the most close to the renter. And as early as possible.
John C.- Rating:
- 3.0
Cab reeked of marijuana, had to drive with windows down which is not great in October.
Jason V.- Rating:
- 4.0
Very good service, and the workers were very friendly and helpful!!
dennis G.- Rating:
- 5.0
The gentlemen working there were very kind and helpful
Rabia S.- Rating:
- 5.0
Both gentlemen at the First Lube Plus location were GREAT - friendly and helpful. I also appreciated their patience with me, as I was arriving from out of town and was late to pick up the trailer. Even though they were very busy, they kept up their good humor and helpfulness.
Joy C.