you charge for everything i did not put drop off location and i still got charged for wrong location
Linda R
Stop & Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à San Antonio, TX 78220
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI was not checked out properly so the contract before I rented was never closed so I was charged for the additional miles 60+ more than i drove it as well as the low gas that I left it with more than when I go it. When I picked it up, it had 51 miles left in the tank
stephanie cHave a choice of truck size and matching information. When I did the rental on line, I got confirmation for a different truck number than what was available at the location; very frustrating
NORMA BVery is fine , and dany, thanks for being there in a time of need.
Robert VPickup process felt unorganized. The employee had to call someone before releasing the key, and communication was unclear. I was initially told I couldn’t leave my car, and the response came across with an attitude. Shortly after, I was told I could park where I picked up the truck, which was confusing. Improving communication, consistency, and customer service at pickup would make the experience much smoother.
DANIEL M