Trailer Rental & Towing in Shreveport, LA at Newcastle Self Storage
(Concessionnaire U-Haul dans le voisinage)

95 évaluations

5109 Bert Kouns Industrial Loop   Shreveport, LA 71129

(318) 688-5849

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 4/30/2021 - 5/2/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(318) 688-5849

5109 Bert Kouns Industrial Loop
Shreveport, LA 71129

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 4/30/2021 - 5/2/2021: Fermé
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Shreveport, LA 71129

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

Évaluations des clients

Average Customer Rating

95 évaluations

Let us know what you think.
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Évaluation :
5

Fast & easy. Smooth transaction picking up and dropping it back off.

William B. 
Rating:
2.0

Online it showed this facility open. They were not open at all on Saturday. Update your information!!!

Stephanie P. 
Rating:
5.0

Nothing

Mykell K. 
Rating:
1.0

I made sure I returned the truck with the right amount of gas and I was still charged $34.99. Highly upset, no recommendations from me ever. I rented a uhaul a few days ago as well. So was recently charged $25 for gas on the first reservation so I knew not to return it without the adequate gas.

MONIQUE D. 
Rating:
1.0

Get new trucks,....... The trucks you have are old, and they cost to much to drive,.......... I spent 80 dollars gas in a enterprise car rental going to Ohio......... Spent 200 dollars in gas in a Uhaul truck coming back from Ohio........... makes no sense........... Upgrade your trucks

Ina R. 
Rating:
5.0

The staff was very helpful and courteous.

Ayanaca P. 
Rating:
5.0

The CSR/Manager was exceptional. Truly pleasant.

Angela L. 
Rating:
5.0

When I picked truck up it was dirty and very low on gas and Newcastle was the drop off location,mountain grove,mo is the pick up on the uhaul

DEBORAH S. 
Rating:
4.0

Assign a closer location for me- this was at least 15 miles out from my house when there is a large UHaul center within 2 miles.

Ed L. 
Rating:
5.0

No problems at all. Easy to load/unload trailer onto property.

WILLIAM B. 
Rating:
2.0

Employee was rude and unprofessional. i have posted my experience on social media hoping to discourage someone from renting from this location. Not the location i requested the equipment to be picked up .

HERSCHEL D. 
Rating:
4.0

Great customer service.

JAMES S. 
Rating:
3.0

This location really needs to be clear about their opening times. They also need to be on time to open. This location is suppose to open at 9 but he did not open til 930.

EUGENE S. 
Rating:
5.0

The manager at this location was superior. He represented U-Haul very well. He is customer oriented and very nice to work with. He should be a trainer for U-Haul Company !!

PATRICK A. 
Rating:
5.0

Great customer care. No problems at all.

DAVID M. 
Rating:
4.0

While the trailer seemed to be well-maintained, the center swivel with wheel wells for the car's tires was not well-oiled and took much work to properly align for the car to be loaded.

GRANT H. 
Rating:
3.0

Really could not understand why the prices at this location was so high and I was charged mileage I didn't have a choice I needed the truck then but three days before I rented from another location it was the 29.99 fee no mileage charge. Does uhaul determine the rates or the local rep? Weekends charge mileage? Just seems shady not consistent terms.

SHANNON H. 
Rating:
2.0

I was sent to this location for pick up and will never go back. The Assistant was smiles until my money was received then she told me I could hook up the trailer which was very dirty. When the trailer was hook up by the company representative my lights were not checked and the chains where left on the trailer. I asked for my money back after the rep. got smart with me then she call the district manager for a an approval to hook up my trailer. when I got to this location the first question I was asked was who hooked up the chains on this trailer ( I did but didn't now who the were supposed go. Wow I drove 240miles with trailer not hooked correctly and someone in Shreveport getting smarting off with me. Thanks I want be back!

BUFORD J. 
Rating:
5.0

however, the location was difficult to find...due to signage in bad location hidden behind the tree. Quick and easy drop off helped!

JOVANNIE W. 
Rating:
4.0

Thru no fault of the manager at the main U-Haul we had to go thru two trailers 1st was locked up brakes, 2nd was a trailer reported stolen and at least 6 more that were not serviced. But the manager hard efforts was able to locate a trailer for us, and a very good one I may add.

BRIAN G. 
Rating:
1.0

I had no assistance in hooking up trailer. had to get a family member to help. no one checked to see if trailer was hooked up properly and safe to tow.

WAYNE A. 
Rating:
3.0

It was very hard to locate. Saw a van w uhaul signage and drive in to discover key box and closed store ( Sunday )

WILLIAM K. 
Rating:
5.0

Thanks for the help.

RYAN G. 
Rating:
3.0

Rented a truck, got one with a half tank of gas. No biggie, I returned it with 3/4 tank. The attendant wouldn't take it because the paperwork said it was full when I picked it up. I ended up paying to fill it up so I could return it, and incurred extra mileage costs because I had to go find a gas station. And to top it off I just saw my card statement and I was overcharged by over $50! I will not use this location again, and I may not use U-Haul again as well.

ERICK A. 
Rating:
1.0

I made my reservation a week in advance. On the day before my move I was informed they would not have a truck for me, I told them that was unacceptable for I had to be in mississippi for my new job. I paid extra for a dolly and pads to be in the truck which WERE NOT! I called the facility and informed them of this, and was told they would call me back which NEVER happened. I called back later and asked if I could receive a refund for the price of the Dolly and pads and once again was told they would call me back which STILL NEVER HAPPENED! On top of all that the U-Haul broke down on me during my move. During the move it started to rain, in which case the U-Haul leaked all over my possessions in the truck. The lady at the U-Haul place was very rude and acted as if she did not care. This WILL BE THE LAST TIME I use your services. 3 weeks later I have yet to receive a phone call or refund for the purchase of items not in the truck that I paid for.

ANTHONY C. 
No reviews have been submitted for this location.

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