great service
LUIS M
Blue Mountain Group Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sterling, VA 20166
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Had no issues. Smooth pick up and drop off and use. Customer service was friendly and helpful:)
Amy SI called the location (11 times) to figure out my return situation, guy finally answered and I explained to him this is the number for my UHaul return location, an- just like that he hangs up the phone, and doesn’t answer again. I show up at 4PM with the place allegedly closing at 6 PM, it’s closed, dirty, and also his house??? cats running around everywhere, and after knocking for minutes he quite literally is ignoring me inside of his home/office where the lights are on. the lot itself was a bumpy nightmare dirt lot which kept somehow getting my 10” stuck, took 10 minutes to park alone. Either this place needs a serious update, and location owner spoken to by UHaul corporate on basic customer relations, or he needs to be removed as a UHaul partner altogether. This return process alone made the outside weather of 21F a nightmare as I’m on the phone with customer service trying to figure out what to do.
Anand AI used the trailer to move 3 hours away. When I rented the trailer I was told to call once I arrived at my destination to determine the drop off location. Even though there are numerous UHaul facilities near my destination, Uhaul required me to return the trailer to a facility far from my destination (two hours round trip). Ridiculous!
Greg FNot the best experience when I saw charges for coverage and options that I never opted.for. o attempted to call the local number without success then called Uhaul who opened a dispute for the charges. Would never use this location again.
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