I had to drive 35 mins in the opposite direction to pick up my truck because the day before my move you changed my truck order. Then you failed to give me the credit I was promised for your error. Will not recommend to anybody ever. Don't even get me started on the condition of the truck. Clean yes, running properly hell no. If there were stars to give out id give Zero
Michael B
Wendys One Stop Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Stouffville, ON L4A7X3
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- 3,5 - Cote moyenne des clients
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remove from this location person there had no idea of what to do
ROGER SThis location has no way to complete reservation pick up . There is no computer on sight. So do all your work on line before coming. The service was thorough. The padlock on my truck was not usable.
James RPeople were pleasant, but not helpful. The vehicle should’ve been clean on the outside or at best the snow should have been removed from the truck in order for me to do a circle check for damages and I was told to remove the snow off large cube truck myself
David GMy pick up time was 12 noon on Friday February 2025, it was very hard to get to the equipment because of the snow and I had to clean the equipment my self, the gas tank was half full, I return the equipment on the same day February 14, 2025 at 18:30, after filling up gas above the half tank ( so I put a bit more gas than it was), total driven KM was 77KM, ( I have pictures when I picked up the equipment and when I returned) yesterday on February 18, 2025 I got a phone call from u-haul in Brampton from number 9057906916 asking me if I still have the equipment or I returned it on Friday or Saturday, I said I returned it on Friday same day, Yesterday night I was shocked to get the receipt from U-haul charging me for 5 days rental plus 6 litter of gas with the total of $225.53, I have been renting from U-haul for many years and its the first time this happen.
Konstantinos A