I delivered the truck clean and they charged me a cleaning fee, this is ridiculous!
Vinicius G.
Midgard Self Storage Sugar Hill
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sugar Hill, GA 30518
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great customer service!
Rick C.I was charged an incorrect amount. Much more than what the online quote was. When I tried to call customer service I was informed that there was nothing they could do until the rental was returned. the agents that I spoke to were not helpful at all. not sympathetic, or even offering to note the account, so that when I did return the rentals the agents knew what was going on. The other issue was when I looked online at my reservation number after I picked up my rental. It belonged to someone else. Had the same pickup location, but different dates, different drop-off points, etc. I would appreciate a call back so this can be rectified and so that I am charged the correct amount that I was quoted.
Donald B.It took 8 minutes for the mobile app to approve my rental. I sent several messages to the agent with zero replies. The process says to find the vehicle first. It's behind the locked gate. Then you're supposed to get your key, so you have to leave the locked gate…this is backwards. I was lucky I remembered to code to get back in the locked area. Upon return, it says park the vehicle, but where? Where I found it behind the locked gate? Nope, no code to open the gate. Luckily, the guy who works there was very helpful.
Alexander O.Easy drop off , clerk was very helpful.
Antonio L.