This was a horrible experience. The morning before our move we received a call telling us the nearest truck of our size was a 3 hour roundtrip drive away . Obviously during a move three hours is a lot of time . I was not happy but had no options so I agreed to this and scheduled a pick up for that night . An hour later I got a call saying that despite the fact they had guaranteed me this truck they had rented this truck out for the day and I couldn't pick up until morning. So I had to reschedule my moving crew. At the pick up they charged us about 300 more then what they quoted , they also did not apply the credits they had said they would to compensate me. They eventually did refund this money but it required even more of my time calling the Main number . This was a customer service failure on multiple levels and multiple times over the same incident . I would strongly recommend against using this company . Your reservation means nothing and you may find yourself without a truck on the day of your move . Horrible experienceJames H.
Trailer Rental & Towing in Taos, NM at Hinds & Hinds Storage Northside
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Taos, NM 87571
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Taos, NM 87571
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good accessible location.MARVIN J.
Convenient, efficient, flexible and responsive, courteous and very professional - good people, products, place.Jeruld W.
The truck was dirty inside and out with some sticky stuff in the bed of the truck so was not a pleasant launch especially given covid and ya think you would step up cleaning. Not like I got any discount either esp since it was a 24 hr rental and I only needed it for 5-6 hrs while my auto was being repaired. Also was told by a clerk at the other location that they closed at 3 pm which since the mechanic was not done made for a rushed crazy event and when I dropped my wife at the mechanics in order to rush the truck back I found out that was not true and that they had not changed the voice message and yes the clerk seemed to not know what time they closed as I explained my situation trying to figure out a solution with her of which she could offer none and then to find out she and the phone message were both incorrect that they in deed were open till 4 pm.Sky M.
Everything was perfect...William N.
Dropped off after hours but have used this location before and they are very organized and practice good Covid protocolsNeil B.
Thanks especially to the lady at the front desk who, even though they were closing, took care of my trailer return!William N.
Excellent serviceKurt D.
I had to drop off the truck after hours. It was difficult and I was unable to do the online check in deal. I find that very annoying that i could be charged for not doing something online. When a person is moving sometimes dealing with a phone check in is impossible. However overall I appreciated Uhauls help here.David H.
Stunningly easy process! Thanks for thatWilliam N.
Excellent service. It is a model Uhaul providerKirk D.
Very helpful and courteous staff! Very easy drop off. Great experience!Patricia R.
I reserved a 20 foot truck and was called two days before to inform me that I would be getting a 15 foot truck. This requires making an additional 6 hour round trip to move the stuff I needed to move. Totally unsatisfactory!Andrew C.
Thank youMark B.
Great staff, good prices. Very satisfied with my experience.Benjamin F.
The equipment was maintained well and gave me no mechanical problems. The exterior was covered with dirt and dust and I was unable to see the color of traffic light through the upper part of the windshield that the washer fluid and wipers could not reach, the sun glairing on the dust on the side windows and mirrors obscured my view of the traffic. I had to stop and thoroughly wash the windows off before I could do my hauling.Paul N.
None, but both people we dealt with when picking up and returning were kind and helpful.Mayer C.
The folks here were great and easy to work with. I had to make a change to my reservation because and they made everything work. Alice in particular was great!William H.
Very efficient and courteous.Jane L.
just stay the sameMary N.
appreciated the assistance when I accidentally locked the truck w/ wrong padlock, flexible in timing of picking up auto transportAllison T.
I have dropped off here 3x now and there has never been any issues. Glad to have this business in my community.Diane K.
Great customer service!Jill C.
Great job by young man.guy H.