The dolly was not included and I'm being charged.Linda M.
Trailer Rental & Towing in Toledo, OH at U-Haul Moving & Storage at I-75 & Detroit
Pour nous contacter
Toledo, OH 43606
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Toledo, OH 43606
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I appreciate you guys the service was excellent thank youCONNIE G.
My truck was given to me at 1/4 tank of gas. So I immediately had to get gas. Which was a slight inconvenience.andres B.
The representative was very helpful and friendlyAVERIL D.
I am a little bias beacuse this one is closer to home and always has what I need available.JOCELYN D.
I received the wrong truck. Didn't receive correct storage information. And was given wrong information about the bill. Very disappointed in the GM Tracey at this store.Roosevelt R.
Everything was satisfying too me with no problems. This why I returned cause I needed there service again. Thank you so much!Judith T.
This is a very hard question to answer because I have not been to a place like that, and I mean it in a good way.Walter R.
A bit hard to get into the site. Google maps had us turn on the wrong street causing a u-turn, backtracking and eventually running over a extremely tight mileage limit.Rodney D P.
Get the order right. I ordered a truck from one location and had to go to the other side of town to get it. Detroit location took forever to get hold of. Lousy service in my book. Thank God I don't have to go back again.David E.
Went to pick up my trailer and the guy at the counter didn't acknowledge me. I was about 4-6 feet from him and he was in his cell phone. He wasn't wearing a mask. I was the only one in the store and you can clearly hear when someone enters the store. He eventually said can I help you. Then proceeded to call a lady on his phone about a problem with him and his lady from the night before. He said she was probably going to burn his clothes. In between the call he asked me for my information. Proceeded with his call. Eventually hung up the call. Then played music over his phone loudly. Then told me a price which was twice the rate over the online reservation. I said this is twice the amount and he said well it charges you $.99 per mile and it's an estimate. I said do you log the miles on a trailer?!? That's odd because it's exactly twice the rental rate... I said did you charge me for two days? I checked it out at about 4:47pm and I noticed the return time was the next day at 5pm. We went back and fourth about it until I realized he doesn't really care and assumed it would be fixed when I returned it. At that point I realized I would sort it out later with someone else. Once the trailer was connected he asked how my day was... the guy who took the trailer back in the next day fantastic and super nice. Although I live near this store and work in downtown Toledo, I wouldn't recommend renting from this store.Mike G.
Truck wouldn't go over 40 on the freeway I had to get a hotel room and miss a day's work because it took so long to travel.abs light kept coming on.The clerk Greg called reservation and spoke to April to make sure the truck was ok to go out of state and after she said yes he asked if she's sureand she reassured him it was ok to drive out of state.I wouldn't recommend the truck go out of the city nevermind the state.I contacted cooperate office they were suppose to email me but I haven't heard from them.its been well over 36 hrs.SMHYvonne G.
Your employee, Nicole, at this location was polite, helpful and efficient at getting me the U-haul rental truck. She took the time to review/explain the contract to me. I was very satisfied with the customer service.Nick B.
Have me a trucks that run properly!!!! The truck I had I had to jump it 4 damn times!!!! Highly pissed and to top it off I was charged even MORE DAMN MONEY!!!!! Rude worker called me trying to talk to me like I was delayed fire him!!!!LORETTA M.
After we spent a half hour hooking our car up onto the dolly, the woman in the store told us we needed to buy a pigtail for $13. Then we checked the lights and the right side had a crack in the fender and the lights did not work. We had to drive it almost 1300 miles without lights.Earl M.
Very pleasantphillip W.
They forgot the furniture blankets but issues a refund.Michael S.
I have used a moving truck and a moving van twice in the last 6 months. I have always been treated fairly, the staff gave been knowledgeable and friendly, and the vehicles have always been clean and well maintained.sylvester D.
I loved that it was repurposing an old building and maintained some of the history of the prior factory, but WOW what a mess this whole process was. I specifically reserved at this location, which was out of my way, to acquire a specific vehicle. I was emailed (not called) the next morning, the day of my rental, being told I was given alternate equipment that was much more unwieldy to operate - but at the same rate, at least. Fortunately, the vehicle I needed became available by the time of my rental. And then came the checkout. It took at least 45+ minutes for me to even rent the stupid thing, because the employee at the counter was absolutely baffled by the renting process, as if they had never been trained before. Someone who was ready to clock out assisted, and then when their shift ended, someone ELSE had to take over. The person who took over was actively seeking a bandage for some form of wound she'd sustained, as she was holding her hand tight and lamenting that they only had 'burn relief cream' in the medical supplies and nothing to help her injury. So as she was actively injured, she was also trying to teach the person checking me out how to check me out.... at every step. Online registration, taking a photo of my license, even explaining the contract and details. It took three people to rent me a vehicle and the woman who initially was 'assigned' to help me was lost the entire way. I was pretty much just absolutely amazed at the gargantuan effort it took to do an absolute standard rental. She had put the key on the wrong hook and there was a struggle there as well as the employees tried to figure out where the key had gone for the vehicle I was renting. It was like a circus. I'm thankful that I wasn't on a time crunch, but it was still an absolute headache and major inconvenience standing around wasting time watching the sitcom of errors as she tried to figure out my rental. She even had to be told how and where to highlight things on my contract. I don't know if actively injured girl was told to go deal with her injury and the woman handling my paperwork was just a fill-in unfamiliar with the process, but it was amazing. For COVID-19, I give this place a very low score as well. There's plexiglass, which is great, but everyone behind the counter had masks up when I approached then pulled them down around their chins. The service workers who clean vehicles/air tires/do lifting, etc. had masks as well but were walking around with them down or off within the building itself. I had to use the restroom as well before I left, and an employee was occupying it for twenty minutes (and emerged without a mask). I don't know WHAT took him twenty minutes (and I knocked politely, as one does) but I heard... interesting chopping noises that didn't sound like Normal Bathroom Noises and saw white powdered residue in the bathroom once he left. So maybe refresh staff on COVID-19 protocol and also on not (possibly) doing drugs in your public restroom. Just my suggestion. Would I rent there again? Not unless I absolutely had to. The staff I dealt with during check-in and the man who checked me out were friendly, at least, and there were no surprise charges or anything of that sort (just yet), but like I said, absolute circus. Get there 45 minutes before you need to pick up your vehicle, even if you have a reservation, otherwise you'll be waiting while they sort out their everything. Oh - and - stock your med kit!! SERIOUSLY. HOW can you operate as a place that deals in a lot of physical, hands on labor and not have a stocked med kit? Like, good thing you've got burn cream, but when you've got an employee walking around holding some kind of injury that burn cream won't help.... that is NOT COOL.diane W.
Free Uhaul rental with storageJennifer J.
Stephen Kirchberg helped me through the check in and return process friendly and very helpful I was moving a king sized bed and made best recommendation for which vehicle for fit I enjoy using the services at this location as they are always helpfulChristopher K.
They need more help at this location or the staff need better knowledge of the product but they were very nice and helpful just a bit slow.sabrina H.
I was not going to write a review but the lady who checked me in when I returned my truck was just so rude and argumentive, I had too. She was on her phone had to bring keys to the lady. She tried to tell me I was wrong about my miles and that she knows her job or she wouldn't be here. I had already had a long day I re-explained myself multiple times until she finally understood what I was saying to her. Then it was almost like she wanted to keep it going. After the 10,15 min of disagreeing I was right. I left so furiously I wanted to just call corporate, write the owner, I don't know what her problem was but it was very unacceptable I will no longer go to this location crazy how one person can change your mind drastically. Good Luck to the rest of the customers and employees!sheree H.
Easy in and easy out. People are friendly.Denver B.
Great customer experience.DENNIS G.