AJ and team are pleasant and customer focused.Henry E.
Trailer Rental & Towing in Tolland, CT at Tolland Citgo
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tolland, CT 06084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4 Average Customer Rating
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The back up cameras on the vans are badly in need of an upgrade. The screen is very small and hard to see and appears to use a convex lens which makes it extremely difficult to judge distances accurately. Other than that it was a great rental experience.Brian M.
With that kind of service, I will never recommend U-Haul to anyone. Those two employees need a serious course in good customer relations/service.Garnett A.
Very small place but the gentleman at the desk was very nice and helpfulMichelle L.
We opted for the mobile pickup of our rental and when my husband was walking toward where the van was located an employee angrily stopped him and told him he couldn't use the mobile pickup and had to come in. The pickup experience was very unprofessional and unpleasant. The drop-off went smoother and the employee he dealt with was not the same person as the one he dealt with at pickup. Would not rent from this location ever again.William D.
The seats inside the cab was clean, but during the time of a pandemic, I think the can of the truck cold have been wiped down a little better.JEFFREY H.
Nothing, very friendly and helpful staff!!Michael E.
The U-Haul Truck Share 24/7 self-service program took over 40 minutes for me to get my truck. Way too long! This is NOT the local pick-up locations fault--this was Uhaul online fault.GLENN D.
Fucking awful!! The rental was NOT cell phone check out. I had to go into the store. The key was not in the truck. The gas gauge was NOT accurate and only at a quarter tank and I had to stop to get gas, which was extra mileage, which you then charged me for! The truck did NOT have the moving supplies that I requested!!! And the fucking movers that I paid for did NOT show up to assist!! So I had to unload the truck on my own, reinjuring my knee and back! My 63 year old father was the only one around to help me and hurt his back. I spent 40 minutes on hold four times trying to talk to someone at UHaul. The fifth time I help was 30 minutes! Fuck U-haul, I'm considering contacting a lawyer!SCOTT D.
I had a very pleasant experience.RACHEL O.
Service went smoothly thank you!David D.
Mark, who helped me was amazing!!! The van was brand new and in such good condition... I will rent from here again!!!Albina B.
The person at this site was great and understandingTHOMAS S.
No break lights on truck! Got pulled over by cops!PATRICK D.
It was double booked. It did not have blankets that were said to be provided Nothing was said about gas so I put $35 dollars in And worst of all I was charged $40 extra because I brought it back 45 min late from 4pmLYNNE L.
The attendant (Art was his name, I think) was clearly very frustrated with the uhaul platform on the computer. He swore at it several times in front of me, which made me feel uncomfortable. Additionally, he claimed that I surprised him though I arrived exactly on time for the pick up. I've dropped off a uhaul at this location twice before without issue but picking one up on a Saturday morning was apparently inconvenient to the attendant.KELLY G.
Snow all over the car. I had to clean it off before leaving. I was also charged twice for one truck. Now I have to deal with that over a long weekend and I'm out $147 and change till it gets fixed. Unbelievable!!!Michal S.
Clean the snow off before customer picks it up. I had to scrape the ice off the windshield before I took the truck.NORMAND L.
It is a well run UHaul operation at the Citgo in Tolland CT where I rented from. It is an example of how things should be done...outstanding!!EDWIN H.
Smooth transaction returning truck will be using this location for another truck real soonpaul P.
Attendant when out of his way to help me check in.JOSEPH P.
Have computer work for employeesMatthew T.
The entire process went well, the drop of was even very efficient, they even watched the gas gauge as I refilled t to a half tank.JOHN S.
The clerk was going to have me clean the snow off the vehicle. Luckily it had already been done. I figure if you reserve something like this, it should be cleaned off and warmed up prior to pick up. IMO.Thomas M.