Friendly and helpful
Crystal R
Hometown Pantry
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Tolono, IL 61880
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe advertised pricing was a bit misleading it all turned out to be a lot more expensive than i was led to believe it would be. I only had it for half a day and stayed with in 10 miles, and including the gas i vreplenished the gas tankwith it was wrllover $100, the advertisment says stary at $20 for in town thats at the least a gross exaggeration. Maybe if youwere just moving across the street, then why would you even need a uhaul? The staff was friendly, everything else was fine, I just think they shouldnt use such misleading advertisements.
Joanne SThe store manager didn't setup the trailer or connect it only after I asked him. I told him it was his responsibility and he replied he didn't know that. The safety chains were not installed to the hitch properly. He was suppose to take a photo of the hitch connection before I left the lot, he did not do that. I paid for insurance for the trailer, and I called to check about whether or not I need a photo of the trailer connection and customer service said yes, they said it should of been completed before I drove off the rental lot. This was very disappointing.
Robert BFirst, this wasn't the location I reserved for drop off. I was told I had to reroute here, which was a hassle. Second, we didn't know the drop off location was actually a bar, so we drove around looking for quite a while. My husband finally popped his head into the bar to ask if anyone knew were the uhaul rental was and the staff said the bar was, in fact, the location and to just look for paking and bring the keys in. Parking was hard to find, we ended up in an adjacent lot, not even sure it was legal. No on inspected the truck at all, we just walk the keys in and were told that's all we needed.
Stephanie EEasy drop off. Thanks!
heather t