Customer services can be better from the past. Head lady couldn't get her computer right so she started helping th person begging me not cool off I wait my turn in a line full of slot prior
Location de remorque et remorquage à Troy, VA chez Safe Ship
Déménagement en provenance/direction de Troy, VA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Troy, VA 22974 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Troy, VA
Les remorques fermées à Troy, VA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Safe Ship!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Troy, VA 22974. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Safe Ship représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Troy, VA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Troy, VA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Very small location that does not open until 10am on Saturday. This location did not have the moving pads I ordered. I had to go to another facility to get moving pads.
Have the keys for the truck ready at pick-up time and the packing blankets ordered available for use. The individual that had to come to the location to break into the lock box to access the keys appeared annoyed that he had to come to do this task. The staff at the store were apologetic but complained about having a UHaul at this business location. I filed a customer complaint and am awaiting a response.
The agent had no clue how to do the rental and wasted two days just doing reservation.
I was charged an extra 20 bucks, for supposedly turning in the truck at half fuel, however returned it full. The employee who I backed in the truck for did not bother to check, just told me I would receive a receipt via email in a little.
Our experience yesterday with mobile pick-up was very disappointing. First, the mobile process took quite some time to complete, and included unexpected phone calls to "verify" phone numbers of alternates. The reservation form and mobile site only asked for two contacts, but the phone attendant said we needed three. That should have been made clear and requested online and it could have been planned in advance. Spending twenty minutes in the parking lot to complete the mobile pick-up process was not part of our plan and should either take less time or be clearly stated online so that timing can be adjusted to allow for that. However, most disappointingly, after the mobile process was complete it directed us to a lockbox with a combination code. The code given worked, but we found the key box empty. A UHaul attendant on the phone (Wesley, who was very kind) helped us open the remaining boxes, and they were also empty. The van was in the lot, and was actually unlocked, but no key could be found. The van was dirty with cigarette remnants and ashes, as well as discarded junk food throughout. Since the proprietor did not open until 9:00, we were forced to wait until he appeared to get further assistance as to the location of the key. That put our day behind significantly, adding extra stress, but also costing extra money, as we had movers on the clock whether the truck was there or not. When the proprietor arrived, he was not at all apologetic and was accusatory to us because we had left the empty lock boxes open. He did not seem concerned that he had inconvenienced us or mismanaged our reservation. He placed full blame on U-haul. I had to insist that he accompany me to the vehicle before we departed to evaluate the condition of the van and to confirm the gas and odometer readings, as he was just going to hand the key over to me and send me on my way. We left and upon arriving at our location, we found that we were missing the reserved furniture pads. When we returned the van and mentioned that to the proprietor, he said we should have asked for them. He also clearly did not remove the pads from our invoice. I want reimbursement for the furniture pads that we did not have, as well as further compensation for our poor experience and unprofessional customer service at the pick-up/drop-off location.
make my 26 ft truck get 26mpg just kidding
The gentleman who checked me out did not seem that very friendly and had a little hint of alcohol on his breath. He also had to re-enter my reservation information at the store two separate times, even though I had already done that via online reservation. The trailer that I had rented had a damaged fender on the driver's side, which was unmarked with an X, so before I departed the rental location I had to bring this up to the gentleman to ensure this damage was not marked against me (since I didn't cause the damage). Therefore, I am not sure he even checked the equipment when it was returned by the previous people.
Nothing I can think of. Everything went smooth and according to plan.
Have dropped off here once before and had great service. Did this drop off after hours this time but had no problem getting a good parking spot for the rental trailer.
they had the truck at the site but had not prepared for my scheduled arrival.
Learn more about company and porcedures before anything and get better eguipment
I was advised by the manager on duty to hook up the moving trailer myself that he didn't have time to go with me. The trailer was parked on a slight incline and when I lifted to hook it rolled forward and damaged my truck. Filed a claim with u haul and it was denied because the manager on duty was not truthful with his story. BEWARE!!!
They were late opening, and I called a couple days before to verify. They asked me if I could hook up the trailer myself, which I did but I had him verify the hookup. It was on my walk around of the trailer that I saw the right tail light was broken,He had not checked the trailer since it was turned in from the last rental, Its an LED light and it was mostly working so I used the trailer anyway but I made him list it as broken before I left. They also did not have the furniture pads which were part of my reservation....
Hire reputable movers. Ours stole $300 and didn't show up at the drop off and was 2 and hours late for pickup. Have equipment available at requested site or be able to transfer, had to pay extra mileage because equipment wasn't available at closest site.
Person handling the pickup paperwork did not seem to know much about the business nor the process.He did not do a walk around to check for damage on the truck prior to pick up. I did do a video walk around to note damage to the exterior of the truck.
The dolly I requested and paid for was not with the truck when I picked it up. I also was charged with replacing a dolly I never had access to.
Great communication and assistance.
Store and truck were trashy. Employee at the store was disorganized and confused about the process. Pick up location was 20 mins from out first destination and drop off was 20 mins from final destination even through there are much closer locations. You tried to charge me for the extra miles I had to drive because of this.
Nothing at the moment. Friendly owners and well maintained trucks.
Uhaul corp system is confusing. Lack of detailed info for complete transaction.
Be careful with the itemized list of items rented. I rented a utility dolly but was billed for a furniture dolly. As price was the same and the drop off location rep took my word for it, there was no issue. However, it could have created a problem. Also, the truck was in good shape but the back had obviously not been swept out. I had to sweep it before I could use it.
Very friendly and professional. Also easy to access.
I don't think the hours of business are right on the uhaul web site.
Owner very friendly and helpful. This company represents U Haul well.