The location is clean and set up nicely. However there is room for improvement when it comes to customer service. I do not like that you cannot call this location. When you call you get put to the main line, and the staff at this location will not call you back even when the call center puts in a request. When I was returning my vehicle I was told all was well. But a few hours later I noticed my order was still active. Due to the phone situation I ended up having to drive back over later in the day because they had not completed the return and did not call me back about it. I would have been charged a late fee even though I brought the van back in plenty of time. I was also charged for gas when I only drove 8 miles. A couple of the staff members, like Dionne, are fantastic. But overall I left feeling frustrated and upset. The call center staff are fantastic. Shout out to Amber for trying to help me.AMANDA H.
Trailer Rental & Towing in Tualatin, OR at U-Haul Storage of Lake Oswego
Pour nous contacter
Tualatin, OR 97035
(FREE MONTH OF STORAGE!)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Tualatin, OR 97035
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The process was a bit laborious for the $15 six hour rental of a small trailer. I can see it for a large truck. The people who served me were great.ROBERT JOHN J.
Computers seem to always be â€œslowâ€ or not working properly. I've rented here for years, and there hasn't been a time when at least one if not two of the computers were not working. This past time it took me roughly 45 minutes just to get the paper work for the trailer, even though I ordered, reserved, paid for, & checked in all online. I do want to make sure and let it be known that ElI is remarkable and hope that he will be there every time I rent at this location!! He's positive customer centric attitude, and hustle to get the customer on his/her way, should be rewarded!!CHRISTIAN DEAN P.
A clean and firmly place. Was impressed by the security, the convince to unload, as well as the lighting and carts available to assist in unloading.Mark L.
There are no complaints about the staff or location, though I will say that the mileage charges are a bit steep.ZACHARY MICHAEL J.
The GM at this location went above and beyond to help me out. He is a saint in my book! All staff were very helpful, nice and knowledgeable. In and out quick with no issues!ERICH H.
Eli and German and he other front end gal who helped me were great. Excellent experienceJOHN HUNT S.
The person that helped me could not have been better!James H.
Everything went great. ThanksJILL P.
Eli at the Lake Oswego location went beyond the norm to make us feel cared for in getting us the vehicles we needed to make our move un complicated and easy. We HIGHLY recommend this location for future customers.CHRISTOPHER G.
Had some delay waiting for answer to my phone call.ARTHUR D'ALANSON H.
It was my first time renting a vehicle of any kind, and the whole experience was awesome! Staff was friendly and knowledgeable, and the vehicle allowed me to finish up my move easily!Tyler G.
One of my best U-haul experience. These guys made things quick, easy, and seamless. Thank you!Helden R.
I had a pleasant truck rental/storage set up with Eli at this location. I had previously rented from another storage company within the area, and their conditions there were quite primitive compared to U-Haul.VIKTORIYA V.
The assistant manager helped me throughout my entire experience and he was AMAZING!! Would go back just for him.Emily J.
The trailer could use a good scrubbing down on the inside, but Eli went above and beyond to make sure I started moving day off on the right foot.Chyna P.
The brake rotors are dangerously warped. Please repair these.Lubica B.
Eli Mack is a valued customer service asset for your location. Professional and efficient.ERNEST JAY Y.
Everyone at this office was very friendly and helpful. GREAT experience!CHRISTOPHER G.
Excellent and friendly customer service Would definitely recommend and use againCHRISTOPHER WILL H.
Very fast and efficient Thank youSTEVEN F.
Great staff.Terrance A.
I had a reservation for self check-out. Was following the instructions. Went to the van and someone else was in it. The facility had checked it out to someone else. They then had to cancel my reservation and it took 3x as long to get checked out the vehicle.Cameron G.
I made a reservation for a saturday, tried to extend it to Sunday but online I was told that I couldn't extend since the truck was already neededd for someone else. So I made a new reservation for Sunday, tried calling and had a 20min wait time but was able to get someone to chat (and that still took at least 5min) who was then able to cancel my Sunday reservation and extend the Saturday reservation to Sunday - it seems that should have been easierGeorg L.
First truck ignition was unreliable, needed to swap to another truck.JAMES W B.