Location was not well marked. Parking was difficult. Customers are not permitted inside and must talk to the employee through a slot in the door.
THOMAS H.
Trailer Rental & Towing in Waco, TX at 254 Storage
(Concessionnaire U-Haul dans le voisinage)
308 N Industrial Dr
Waco,
TX
76710
Services dans cet établissement :
Pour nous contacter
308 N Industrial DrWaco, TX 76710
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Waco, TX 76710
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Nothing your customer rep. MS Myra is very helpful a d efficient. Actually the staff is.tha KS again .i will definitely use u haul again soon.god bless.mr morin
ROGELIO M.- Rating:
- 1.0
Reservation was from waco to Austin. Contract showed waco to grand completely the opposite direction. It took 30 min on the phone to correct this. Was transfered several times without notice .prairie
MARISSA J.- Rating:
- 5.0
Great experience. Thank you. Ted Teague
THEODORE T.- Rating:
- 1.0
Give the lady at the counter a lesson in customer service
SHERRI REED A.- Rating:
- 3.0
Service was "good" - not exceptional, but not bad.
thomas A.- Rating:
- 4.0
Nothing you can do, the lot is just small and hard to get around with multiple vehicles in the lot. Other than that, y'all were awesome!
ASHLEY W.- Rating:
- 3.0
Reserved appliance dolly a week in advance no dolly when I came in had to drive to get another reserve guess not
Donnie K.- Rating:
- 2.0
The rental process seemed disorganized, inefficient and unprepared. There's no lobby so you have to stand in line outside while they serve one customer at a time for 15 minutes each. Things just weren't clicking like most uhauls.
Todd T.- Rating:
- 4.0
The gal at the pick up center was very friendly very polite quick and professional
DONALD S.- Rating:
- 1.0
The u haul rep did not hook the trailer on securely!!!!! The trailer came off the ball during the move!! It could have really hurt someone. In addition, the rep did not tell us we had no trailer brakes or right turn signal lights. We are very lucky that a major accident did not occur. I am VERY unsatisfied with this service.
DA R.- Rating:
- 5.0
It was not location probably it was person who took my order. I asked for largest truck they gave me med truck. When I got to ft Worth storage was supposed to be same size I had in Waco with it being climate control unit and it was out door unit and nothing I could do to late to pay movers addition price to go to other location. So my stuff is setting in out door unit most likely getting ruined by the heat!
Sandra R.- Rating:
- 3.0
They took my credit card inside and was in there a long time. before they finally brought my card back out. Today I discovered they charged my credit card twice. The man handling the transaction seem very confused.
Mark L.- Rating:
- 5.0
Great service, friendly & thearal.
Mark M.- Rating:
- 3.0
Did not receive a call about the truck rental. Had to go to another rental location to get the truck. This rental location was good and accommodating.
Ian T.- Rating:
- 5.0
Awesome people did everything right
EDWARD C.- Rating:
- 5.0
Customer service was great. I forgot who the man's name is who helped us but he gave a thorough explanation of the rental agreement, check in and check out procedures and everything else. He is very friendly and knowledgeable of the facility. He has a ponytail.
Bobby R.- Rating:
- 5.0
Everything was great and they understood everything
Anthony E.- Rating:
- 5.0
By far the best experience I have ever had when picking up a Uhaul. The ladies working in the office were super friendly and helpful.
Chris M.- Rating:
- 5.0
The front desk person-i think her name was Mia, was the most friendliest and helpful person ever! Super sweet and accommodating! Definitely going back when I need another trailer
steven S.- Rating:
- 3.0
They were closed. The lady I spoke to before they closed was so sweet and kind. There are two u-haul locations across the street from each other. We have the keys to the night drop on the one address on the text but parked at the other because there was no where to legally park the truck. I picked up the truck with 1/8 of a tank of gas and returned it with 1/4. I was told we would be get a refund for that amount. I have a hit on my card that was rejected as if they were going to charge my card but not a refund. The truck was turned in before 5. I picked it up at 6pm the day before. I was assured it would be checked in as on time since the place wasn't open. When I called the person said well we can't just go and o that business and get that truck u have to call them. I called them and they said we don't have the keys they can just come get it. Honest mistakes or what have u. Everyone was nice but something needs to be done about the refund and parking and communication when u have u-haul businesses across the street from each other
Elizabeth R.- Rating:
- 3.0
Had to go to an alternate location because this one was full.
Brenda V.- Rating:
- 5.0
Courtney was very friendly and helpful. She went above and beyond customer service.
cj C.- Rating:
- 3.0
Entry (lack of signage) was hard to find
shelly G.- Rating:
- 5.0
The staff here was friendly and accommodating.
Pamela R.