The first uhaul in little falls mn didn't have my truck back when I came to get it because someone didn't return it. Had to drive to St Cloud mn to get another one . They discounted me $30 dollars. Went to return the truck in Wadena mn bit couldn't find it. Finally called the help number and waited on hold for 20 minutes to talk to someone then they transferred me to a scheduler only to disconnect me . So called again and talked to a different person who was much more helpful. She was able to figure out where it was and where the key box was . Also was doing my return process on my app and it suddenly disappeared so I don't even know if it was accepted. So I hope it all is OK.
Paula S.
Stoneman Mini Storage South
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wadena, MN 56482
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- 3,5 - Cote moyenne des clients
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The older gentleman working here called me the day before and left a voice mail to let me know that Uhaul gave me the wrong drop off location and explained where it was. Very easy going and quick and simple drop off.
Katherine W.Im upset about the pricing 115$ for the rental 1 way and i dropped off the same day ended up picking the trailer back up n renred again for $42 so id like to know why such a price dif i feel ripped off
Jessie B.The old man who operates this location should have retired years ago!! He was extremely rude and unprofessional. He was yelling at me over the phone, couldn't verify if he would have a truck And auto transport on the day needed or not, constantly interrupting me and talking over me, and does not return phones calls after I would leave voicemails. This was the worst customer service experience of my life. I was appalled at the way I was spoken to and that this man owns a business. Absolutely awful experience!!!
amy R.I was told the drop off location would have a person there and the location was just a lot with NO signage to tell about drop off and how to do it or the location of the drop box. Also why can't a rental be dropped off at ANY location that has a drop box if most places don't have a person to check in!!!!
Scott W.