Im upset about the pricing 115$ for the rental 1 way and i dropped off the same day ended up picking the trailer back up n renred again for $42 so id like to know why such a price dif i feel ripped off
Jessie B.
Stoneman Mini Storage South
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wadena, MN 56482
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The old man who operates this location should have retired years ago!! He was extremely rude and unprofessional. He was yelling at me over the phone, couldn't verify if he would have a truck And auto transport on the day needed or not, constantly interrupting me and talking over me, and does not return phones calls after I would leave voicemails. This was the worst customer service experience of my life. I was appalled at the way I was spoken to and that this man owns a business. Absolutely awful experience!!!
amy R.I was told the drop off location would have a person there and the location was just a lot with NO signage to tell about drop off and how to do it or the location of the drop box. Also why can't a rental be dropped off at ANY location that has a drop box if most places don't have a person to check in!!!!
Scott W.I had to travel 50 miles from my address in order top pick up my rental. This was even after reserving the truck a month ahead of time. No compensation was made for the extra gas money required (personal car or UHaul truck). The rental location reeked of cigarette smoke. The truck that I was given had a broken exhaust and made the 7 hour drive extremely loud and unpleasant. I was then notified that the tail lights were out which was unnerving considering I had driven through a substantial rain storm. Could have been a major safety issue!
Brad C.We had to drive 2 1/2 hours to pick up. I understand it is what it is but was frustrating. I guess to be expected when everyone is moving north.
Shannon D.