friendly staff,very helpful, we'll be back, thank you. A+Tyler M.
Trailer Rental & Towing in West Kelowna, BC at U-Haul Moving & Storage of West Kelowna
Pour nous contacter
West Kelowna, BC V4T2P5
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
One-Way and In-Town Local Rentals in West Kelowna, BC V4T2P5
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very poor communication and was charged extra after dropping off early!!! Do not trust this outfit!!!Bradley B.
I have done quite a bit of business with uhaul, this location in particular. The staff is great, my issue is with uhaul and their "policy". I had rented a storage unit long term and paid in full. Circumstances changed and I was able to move, therefore, I was able to check out a few months before my last paid month. I rented a moving van, moved and then checked out of my storage unit. I had checked out with nearly 3months left that I was paid up to. They refunded my last 2months and said even though I was only 4 days into the third month, they don't pro rate and therefore there is no reimbursement for that month. It was a $200/month storage unit, do the math on 4 days out of the month and the remainder is not a small sum. I had just rented a truck from them - one of many, I might add - I had rented a storage unit for the better part of a year - also one of many. In addition I had previously had a hitch installed on my vehicle. Needless to say they have been on the receiving end of my business. However, upon contacting them on their 1-800 NUMBER, and presenting this scenario, all I received was "those are the rules, sir". Sadly, through no fault of their own, I have to give this location a poor review. Congratulations uhaul, you got my money. You also got a poor review and I will avoid doing any further business with you in the future. Kind Regards!Ryan V.
Poor customer serviceFrancine F.
All personal were polite and helpful at both locations. Thanks.Larry H.
The staff and service and rates were nothing short of excellent!! Thank you so much for all your invaluable help!Susan S.
The manager we dealt with was really nice however I rented a dolly and was charged for it and did not receive it therefore I had to put aside my move and it took two days to get what I needed done. Couldn't get anybody to call me back still disputing the charges on the dolly and the extra day. The truck had a terrible smell and the visor wouldn't stay down my biggest concern is being charged for something I didn't use and moving a washer and dryer taking far too long due to having a dolly. I left three separate messages and never received a call back thank youElise N.
Terrible appreciation for my longstanding relationship of using your services over years and thousands of dollars spent. I will not use ur services again And I will be posting to my social media of how poorly I have been treated, and only over a few hrs of extension requests Patheticadrienne K.
why was I charged $113.?? instead of $102.)) ??Carol H.
I did the return on line, painless and quick. Thank you to the U Haul teamTony H.
Great serviceJONATHAN B.
THE STAFF IN WEST KELOWNA ARE THE VERY BEST, SO FRIENDLY AND EVER SO HELPFUL, I WOULD DEFINETLY RECOMMEND UHAUL IN WEST KELOWNA BECAUSE OF THE STAFF, EXCELLENT STAFF, BEST STAFF. THANK YOU FOR EVERYTHING AND YOUR HELP, THEY STOP EVERYTHING AND HELP, WHEN ASKED OR NOT EVEN ASKED. G. HILLSpencer H.
I have used this location on numerous occassions and always have found them to be very efficient, helpful and courteous. I highly recommend the team at the West Kelowna location for all your rental needs.Thomas L.
Free coffee would be niceBradley F.
They were super helpful and very friendly and niceSANDRA H.
Trailer was quite dirty outside but clean insideZakary D.
Great Staff!!!Lynda F.
I picked up the cube van at about 3:00 pm. The customer service rep advised me that I could return the morning after as their was no bookings. When I picked up the van the fuel was a bit less than indicated on the contract. I took a pic. When I returned the vehicle the rep told me I was suppose to return the vehicle at 9:15 PM the day I rented it. Also the gas was not as indicated as per the contract. When I showed her the pic, she said that means nothing. I'm like what?? Also she said the computer was going to charge me for 2 days. Why?? The rep told me that it was ok to return the morning after. Never again would I rent from that location.david N.
We rent trucks regularly from this location and are always impressed with the fantastic customer service at a time when good customer service is so hard to find. Matt is our go-to guy who always goes above and beyond, and Eryn and Ashley are always helpful and friendly. Thanks for everything!Edmen C.
The windshield wipers on the truck were useless and made the drive dangerous. Needed to be replaced long ago. Also fuel tank was right about empty upon pick up.Samim S.
Customer service person didn't spoke much English and only person thereAndre B.
The vehicle was dirty.Ron H.
Very happy especially with the woman, who booked our rental on the phone. Westbank locationGeorge B.
It would be good to get facility for the trolley to carry boxes instead of chargingMavinder S.
Usually got through Ester at the Fintry location because she's the best. But for location reasons I went through this locations. Thanks U-Haul you made life easier for not just me but for a beautiful mom and her son.Peter W.