Moving Truck Rental in West Kelowna, BC at U-Haul Moving & Storage of West Kelowna

1452 évaluations

3571 Old Okanagan Rd   West Kelowna, BC V4T2P5

(778) 741-0141

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(778) 741-0141

3571 Old Okanagan Rd
West Kelowna, BC V4T2P5

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Location de camions

One-Way and In-Town Local Rentals in West Kelowna, BC V4T2P5

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

Évaluations des clients

Average Customer Rating

1452 évaluations

Let us know what you think.
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Évaluation :
5

Excellent service, very clean facilities and equipment

CARLOS M. 
Rating:
4.0

I thought I was going to get a month free storage but it wasn't mentioned. The computer system was causing the clerk issues. Also put a sign up that the doors to the loading bays to the storage do not stay open on their own.

Meagan B. 
Rating:
5.0

From the start helping to hook up,showing how everything works. To parking the trailer when I was done. The staff were very good and friendly. 👍

david C. 
Rating:
5.0

Give the staff a raise that worked the evening of 2021-04-28. Great customer service

kendall D. 
Rating:
5.0

Staff were more than happy to make sure everything was explained and ready to go. They hooked up the trailer and unhooked when we were done. Very knowledgeable about whatever I asked. I will definitely rent from again

Richard B. 
Rating:
5.0

A world of difference between pickup location and drop-off location. We could see exactly what to do and where to go. The staff member who helped us was friendly, cheerful,and helpful.

David D. 
Rating:
1.0

Over charged me for fuel. I received the truck I. Empty and brought it back on empty and was charged 30 bucks. Worst service I have ever experienced in my life

Eugene A. 
Rating:
5.0

Put usb charging ports in the cab to be able to play music or charge your phone for long hauls.

NICOLE H. 
Rating:
4.0

Customer service girl lied to me and said I could drop off trailer at enterprise location...NOT. I was forced to drive back to original location

Geoffrey D. 
Rating:
5.0

Impressive facility

David H. 
Rating:
5.0

Fabulous service

John M. 
Rating:
5.0

you need to have the fuel tank full of gas and not create an illusion for the customer and cost the customer far in excess of reasonableness. Next, while you have lineups to the sole gal at the front, the client needs to be treated with understanding when he questions the gas consumption, not just a glib response, but perhaps a response to the effect you look into later today or tomorrow. i drove the vehicle about 42km or 25 miles. When i filled with gas prior to returning the vehicle, about 3 hours after taking it out, the fill was 23 liters or based on 4.5 liters to a Canadian gallon, equates to 5 gallons. As well, my speed did not exceed 50 MPH. The end result the gas fill was $33.30 to drive 25 miles or 40 Km - about 2miles per gallon or .575 Km to the to the liter. You can figure it out and tell if i should be happy - Never has a U-Haul place given me a glib answer to any question in the past, but your operation took care that record.

Ronald B. 
Rating:
5.0

Staff were great, especially the lady that checked us in when we returned the U haul. She was efficient and friendly. Thanks

Alrik F. 
Rating:
3.0

Thao, the agent who checked me in did a great job. Very positive experience.

Brent B. 
Rating:
5.0

Very efficient and friendly service.

DIANE G. 
Rating:
5.0

no comments

Howard B. 
Rating:
4.0

All went well, friendly efficient staff , booking well handled and clearly defined.

Albert O. 
Rating:
5.0

Staff responded to an issue with a faulty lock and quickly cut away the lock, giving me access and replacing the lock - all very courteously. Well done!

Paul T. 
Rating:
4.0

My experience was generally positive. The location, equipment and customer service was all good. I had a misunderstanding about the estimated total cost, but it was sorted out satisfactorily. It was me not understanding the estimate properly and thinking that something was included which was not. I think a better or more complete explanation of the estimate probably would have helped. The online estimate and the one given by the agent at the time of pickup used a different distance allowance. I had assumed they were the same.

Eric T. 
Rating:
5.0

They were great

Shawn G. 
Rating:
4.0

The West Kelowna people were helpful and efficient

Marshal G. 
Rating:
5.0

friendly staff,very helpful, we'll be back, thank you. A+

Tyler M. 
Rating:
1.0

Very poor communication and was charged extra after dropping off early!!! Do not trust this outfit!!!

Bradley B. 
Rating:
1.0

I have done quite a bit of business with uhaul, this location in particular. The staff is great, my issue is with uhaul and their "policy". I had rented a storage unit long term and paid in full. Circumstances changed and I was able to move, therefore, I was able to check out a few months before my last paid month. I rented a moving van, moved and then checked out of my storage unit. I had checked out with nearly 3months left that I was paid up to. They refunded my last 2months and said even though I was only 4 days into the third month, they don't pro rate and therefore there is no reimbursement for that month. It was a $200/month storage unit, do the math on 4 days out of the month and the remainder is not a small sum. I had just rented a truck from them - one of many, I might add - I had rented a storage unit for the better part of a year - also one of many. In addition I had previously had a hitch installed on my vehicle. Needless to say they have been on the receiving end of my business. However, upon contacting them on their 1-800 NUMBER, and presenting this scenario, all I received was "those are the rules, sir". Sadly, through no fault of their own, I have to give this location a poor review. Congratulations uhaul, you got my money. You also got a poor review and I will avoid doing any further business with you in the future. Kind Regards!

Ryan V. 
Rating:
1.0

Poor customer service

Francine F. 
No reviews have been submitted for this location.

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