I think it would have been better if I did everything on my phone, mobile check-in, etc. I arrived early for an 11:30am reservation, and wasn't given a key until 12:15. One person working, checking out customers while I waited for her to figure out how to log into the U-Haul computer in between, making calls, and then trying to figure out how to get the keys. Then out of two keys, gave me the wrong one. My longer story, but it was a very frustrating experience.
Alethia H
Habitat For Humanity CC Restore
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Westminster, MD 21157
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Easy drop off situation.
DENNIS SStaff was very helpful, friendly and considerate. Rental process was easy and seamless.
WAYNE KThe app check-in did not work. I had to go in to the business.
Robert BThe pick up location was great and the staff was helpful and friendly. I was frustrated with my overall experience with UHaul as my reservation had to be moved 3 different times to actually get me the truck I reserved for the time I needed it. That was stressful and frustrating.
CANDICE D