The problem is not with the location, but with the 24/7 process which is overall cumbersome, time-consuming, and inefficient.Steven S.
Trailer Rental & Towing in Wooster, OH at East Side Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wooster, OH 44691
(@ RAIL ROAD TRACK)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 4h pm
- Sam : fermé
- Dim : 8h am à 11h am
- Retour client 24 heures
One-Way and In-Town Local Rentals in Wooster, OH 44691
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The gear shift felt very loose. It's working fine now but may become an issue.Susan S.
The equipment was clean and well maintained. The staff when I picked it up was even better! I noticed that this location had a lot of Belden Brick items displayed. I grew up in the town where Belden Brick was founded and still operates. Had a great conversation with the employees while getting my rental picked up. Friendly staff is hard to find today. These guys were great.Matthew B.
Be honest about the level of gas. I paid more for gas because they lied and refused to reimburse me. Crooks!BLUU W.
Store is dirty although COVID is not ideal situation anyway. Staff was friendly and helpful.MATTHEW A.
It was not in a convenient location for me to pick up the vehicle so I don't prefer it. The staff was polite.LORNAMARIE K.
Trailer was not very clean, but not real bad, you have nothing but yes or no, and it was kind of inbetween.MARK W.
I will never use haul again. If you want to know what happen call me 7403315335Dustin C.
The guys working were so accommodating and made this a great experiencesherry M.
Tom and everyone there are terrific! Been using this location for 30 years. Love them all!GAIL C.
The windshield had a bunch of snow on it and I thought they would clean it off. The whole process of getting a truck was also very complicated and took a very long time.GLORIA A.
Kistin is fantastic. Very friendly and accommodating.Rudolph C.
They provided incorrect information about being able to return at any location.Scott P.
The wipers were shot and I could barely see in the snow storm. The drivers side wiper flew off and I couldn't see. I managed to temporarily put the wiper back on but it still flew off again. It put me and my family at risk to say the least. I was very disappointed. Plus the company is trying to charge me more on my credit card and I'm not happy about all this. ðŸ˜¥AMANDA B.
the 24/7 pickup did not work, I do not plan to use this feature again.Chad K.
The truck had issues with downshifting gears and the steering was really loose. Overall not a good experience to drive. The process to do contact less pickup was also longer and more involved than expected.Melissa R.
Excellent experience, van was spotless and ran well. Alignment could use some attention. Thanks for doing the extra work I accidentally caused (filled tank to 5/8'a instead of 3/4; tired eyes) Will definitely use again when needed :)Rhett M.
The guy who waited on us was very friendly and helpful. Overall a very good experience.richard R.
Very nice people at the rental location.SCOTT M.
staff was friendly and very helpful. also, very courteous & personable. would recommend or rent from them again!!!DENISE W.
Worst experience ever. They locked the doors 15 minutes before they were supposed to close (according to the piece of paper on the door, the website said they were open til 11). So I went through the process online to drop the trailer off and started backing it into a spot next to another trailer and the guy came outside and screamed at me asking me what the hell I though I was doing. I explained I was returning a trailer I tried to go inside to drop it off but his door was locked so I did it online and this is where it says to drop it off and take a photo. He said I had to go to some other parking lot and leave it there and then he walked away. He offered absolutely no assistance other than to scream at me and walk away. So I had to go bring the trailer down the street and call my boyfriend to drive there to help me because this guy offered no help. Didn't give me or have a jack to lift the trailer off my truck hitch. Then my boyfriend hurt his back trying to lift the trailer off the hitch. We're not happy. I took it myself because the location was supposed to be open and I knew they would have a jack to help lift the trailer off my truck. All the guy did was scream at me and offered no help whatsoever. Extremely rude. I won't be using uhaul again most likely since this is our main location. The location in Warren where we picked it up from us almost 2 hours away otherwise I'd just go there since we had a great experience. Never again.Benjamin D.
Everything was easy - scheduling, using the app, pickup, and drop off. Plus a super quality clean trailer, and everybody was friendly. I can't think of any improvements.glenn J.
Acknowledge people that come in. Let them know what you're doing to help them.Jon P.
The online application process was very simple. I checked in online before I picked up my truck. The gentleman I spoke with was very kind and answered all my questions. When I returned the truck I just snapped a few pictures and put the key in the slot. The truck was great And was perfect for what I needed it for. I definitely recommend this store.Dianne B.
The people there are incredible. Its like visiting family. You just kind of fit in and its very comfortable doing business there. Improve? Do not know of anything except the addition of breakfast with a rental. Its just a good place,to do business.BRUCE W.