The location of the truck and parking was a bit challenging. We checked in with the mobile app. This process took a long time and we still had to go inside to get help from the storage unit employee. We reserved an appliance dolly and we did not receive one, which made our move much more challenging.Stacy T.
Moving Truck Rental in Allentown, PA at Budget Store & Lock Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Allentown, PA 18104
(about 1 mile north of Hamilton Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Allentown, PA 18104
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Will never again rent a uhual. Worst experience everCody B.
Your software ( web page ) on mobile apps is not properly designed. you make the assumption everyone has a smart phone, that the u-haul location has great cell data service...I had to scan my license six time to get your app to accept my images.....it tied up the poor lady at the counter for 12 minutes..she finally called someone else for a workaround...you should provide your users with a webcamm that can do the scanning via their pc...instead of relying on the consumers cell phone...KEN H.
#1. Your man had no idea how to negotiate his OWN computer system. I was there at shortly after noon as promised, and he went out for lunch. I waited 45 minutes for him to return, and then he took another 30 minutes to figure out your system.Yet, you record the rental as noon to noon. It was more like 1:15 when I actually left with the truck. #2. Your email receipt is a lie. You show the fuel level to be less than full. Bullshit. That tank was full when I dropped of the truck. Do you do this to all of your customers? I wil lrent from Penske, or Budet, or Enterprise in the future. I don't like the way you operate. What can you do to improve? Easy. Be honest, which you are not, and be present.......not going for lunch. This dude said I rented at 12 noon. How is that possible when I didn't arrive until 12:15, and HE DIDN'T arrive until 12:45? You are dishonest. I will NOT recommend you to anyone.Gary K.
Cool to be able to rent when you need to. Not just during business hours.Jose M.
the person that helped me sign out the truck was friendly and helpful, but the truck was dirty when I picked it up. There was a greasy substance on the floor. I had to lay down old sheets and towels to keep my boxes out of the mess. Also, the cup holder in the cab had cigarette ashes, dirty floor, just generally nasty.matthew W.
It took forever to get the rental even though we did all the paperwork online. The truck was awful dirty and smelled of smoke. Cigar ashes everywhere!!! My wife is allergic to smoke so we had to drive with the window open. This is unacceptable.Frank S.
Terrific check in experience with a young lady named Sharon. She was polite, efficient, and helpful. Thank you for this excellent customer service, and next time we need a van rental we for sure will go back to this location.Beth S.
Excellent location and staffLonnie W.
Fix your computer program! I book this truck on line to pick up in one town, which actually had 2 places along the route I was useing and wound up going a different route. When I went to pick it up all the information in the computer was spot on but it said it was not me. It took about 30 minutes for them to get it straightened out. And I have to say the gentleman checking me in stayed very calm.Lyle S.
Agent was knowledgeable friendly and helpful!RONALD S.
Let people know before they show up to the location that they do NOT (normally) accept cash. Also, do not even bother using this location as the man takes your money and screws you over! I will NEVER use uhaul again!!!!!jaime T.
Everything went extremely well!! The convenience of a Uhaul at my storage space is stellar!!marian F.
The wheels really seemed out of alignment, and the van felt unstable on the highway over 50 MPH.Larry M.
Mention that the section of Schantz Road on which the store is located intersects directly with the old 222, not the bypass.MARGIE O.
Sharon went far and beyond ,she was great in helping us with a truck and also us information on movers. I will definitely recommend this place. Thank you SharonDaisy C.
Van broke down on freeway. Mechanic told me it was due to a recall that U-Haul never took care of. When I called U-Haul they simply denied they did anything wrong or that the recall ever existed. They refused to pay for my $202 hotel and instead just gave me a $100 voucher to rent another van in the future. Never asked to hear my side of the story, never asked if I was OK from breaking down in a dangerous place at night and never apologized, (this was U-Haul, not the place I picked it up from, the non-U-Haul location I picked it up from was sympathetic but had no authority to help me).PETER A.
Don't make reservations at places that don't carry everything you deserve. The location and staff were wonderful, but I doubt I would use UHaul again. NO gas in truck, air didn't work in truck, had to go to another location for the hand truck.Kathleen K.
Very polite and helpful staff. No problems with anything.JEFFREY L.
Original drop off was scheduled at the xtreme vendor in Allentown, however when I arrived there the only parking was the one on the street and metered (meters in effect) with no clear signs what to do with the 20" truck. Called uhaul from there and changed location to schantz which had parking available off hours. It's a Budget location. Should i have used them in the first place? I lost hours to deal with it. I am sure uhaul can do better. Please resolve for your own benefit. Btw customer service was very friendly and making efforts to help. Respectfully Richard SokalRichard S.
everything is fineManfred V.
Nothing :)Allison M.
Great service, thank you.Joseph M.
Great service and location.Henry G.
great service and very friendlyLISA C.