There where a few issues with the truck that I received. The mirror had duct tape on it, the drivers door didnt close fully and was hard to close. Other wise it was fine.LAURA S.
Moving Truck Rental in Austin, TX at U-Haul Moving & Storage at Ben White
Pour nous contacter
Austin, TX 78704
(@ Woodbury W Of Ih 35)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Austin, TX 78704
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Directional signage could be improved. There are lots of signs for equipment return but I nothing showing where to pick it up.WILLIAM R.
I was rather annoyed that we lost precious square footage to the "Incase you forgot" furniture pads and handtruck, especially since I had already rented two dollys.TREVOR P.
Easy finish!Graham T.
Friendly staff was helpfulJACOB H.
Had to wait 30 min to get the equip.GORDON K.
I wish I'd have taken the names of the people that assisted me. They we're very helpful and professional even though they were very busy.PILAR M.
More staff, shorter wait timeCLINT A.
When we arrived, we were told our pickup location had changed. We were not notified of this. We had to talk to a manager to get a truck, which they had at the location. It was not a good experience.DANA M.
The truck I reserved was not available, this led to several delays and negative issues on an already stressful moving situation, now having to make a second trip to get what i couldn't in one trip due to getting a smaller truck, the return system on your site did not work well either, overall a very poor experienceKENNETH B.
More staff on a Saturday.MANUELA L.
Employees yelling at customers. Very long wait to pickup keysBRADLEY R.
Easy and quick drop off. Looked me up by last name, which was crucial since I couldn't find my paperwork at the time.nathan T.
Very slow when picking up my reservation, and the guy who I returned the truck to was very rude and never had me sign any documents. So my receipt doesnt have my signature on itStephen F.
Finding the truck was not very easy - I was told that there were trucks on the other side of the property to check. I ended up "not able to find" 3 of the trucks - really frustrating experience.Gordon Y.
The most pleasant and hassle free moving experience I ever had in 50 yearsRICHARD P.
Hire new workers that are happy to do their job.Zoe W.
The original drop off location was changed to this location, 15 additional miles, however the allotted miles on the agreement were not changed to reflect the extra mileage.ALYSA D.
Well since nobody offered me any compensation for screwing up my moving schedule twice, some sort of compensation would be a start.AARON W.
It really has nothing to do with the pickup location, the problem is with Uhaul itself. I used and paid for a reserved trailer to be there waiting for me a few days ahead. I had to drive close to a thousand miles to get there. U-haul has in their fine print a statement that says basically that they do not guarantee any thing, until one of there representatives calls you back. They were suppose to call back on a thursday by 6 pm, my drive day. On friday morning at 7 am I get a text that says I would have to pick up at a different location, the other side of town, Auston,Tx. Come to find out the location that they allowed me to pick in Austin on my reservation did not even handle trailer rentals, which is what I needed. But, it did allow me to reserve one and take all my info and get me committed to them, ended up costing me 2 extra hours of time and paying movers to stand around and do very little. Also, I ended up driving by a U-haul facility very close to where I was moving from that had trailers, but they did not accomodate me with an easier change, they did not have to drive across Austin twice, I did. I forgot to mention I had bought moving supply materials on line from the 1st store and had to pick it up from there. This is the very last time I will ever use U-haul for anything. The time before that at their drop off location the laqdy on duty did not know how to use the computer program to check me in, she did however walk out to the trailer and look at it and talk to the manager on the phone about it. In all the confusion I failed to get a receipt (hard copy) and the woman did not email one either. So for the next 2 days I received phone calls from them wanting to know what I did with their trailer, they could not find it. Even though the same woman that checked me in was there helping the manager she could not remember. It escalated to the point I felt like I was being excused of stealing the trailer. I called U-haul headquarters and filed a complaint to stop the harassment, the lady that took the call, one of her first comments was why don't they check their video camera files to see. I was wondering the same, Then I remember they pobably did not know how to work them either.BRUCE H.
Less hidden fees.MAXIM B.
This is a very bad location in Austin. Hard to believe there aren't other location optionsRICKY A.
When we arrived, the place was packed with people getting equipment so I understand they were busy. However, we had a reservation and used the mobile pick up option. Our truck hadn't been cleaned from the previous use. Thankfully it wasn't too dirty.Morgan S.
Pave the entrance to the return area, repair the damaged paving.Dan U.
Very easy to change equipment and pickup and dropoff times. No curve balls threw them off from having the equipment I needed. Even the rain did not stop this move.CLIFTON L.