Manager/owner was extremely helpful and nice. Way to go U-Haul!!!! You need more people like this manager/owner to work for you!
Helen S. | First ImpressionsSelf Storage Units in Austin, TX, 78704
U-Haul Moving & Storage de Ben White
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Conteneur U-Box® pour le déménagement et l'entreposage
Nous livrons des conteneurs U-Box, vous les remplissez et nous les entreposons dans notre entrepôt sécurisé. Chargez à votre rythme! Il suffit de nous appeler pour la livraison ou le ramassage de vos conteneurs U-Box.
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À 4,1 milles de cet établissement
U-Haul Moving & Storage at Slaughter Lane
9001 S I-35
Austin, TX 78744Few Rooms Left. Reserve Today!
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À 6,3 milles de cet établissement
U-Haul Moving & Storage at I-35 and Airport Blvd
1032 E 46th St
Austin, TX 78751Limited Units Available. Act Fast!
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À 7,2 milles de cet établissement
U-Haul at N Lamar
5412 N Lamar
Austin, TX 78751Limited Units Available.
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À 8,4 milles de cet établissement
U-Haul Moving & Storage at Burnet Rd & FM 2222
6610 Burnet Rd
Austin, TX 78757Few Rooms Left. Reserve Today!
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Security on-site actively patrols lot
Matt R. | First ImpressionsThey are always busy; plan for that! But they are fair and helpful. Never felt otherwise. They Always have equipment at the inside of the doorway to help haul your boxes and other stuff in or out. Temps are kept within stated range-but what works for your belongings may be too warm or too cold, depending, for you! Bring water; dress appropriately. Also, I rented a UHaul van-it was clean, & worked well for a reasonable price. If you're short,-I'm 5'1"-bring an extra cushion to sit on! The store has everything you might need, from locks to boxes, equipment, padding, tape, mattress cover, & so forth. Location convenient, parking can be an issue; but worked for me.
Rachel S. | Overall ExperienceThe staff was during my last 2 visits was not very customer friendly, on multiple cases she was on a personal call and all communication was with gestures and abrupt
Ravindra S. | Overall ExperienceAustin TX Ben White uhaul the best
SHAWN K. | Overall ExperienceI bought the storage to have it on hand but my son showed me how big a mistake that was so after 3 days I decided to get rid of it. The storage facility kept all of my money and didn't refund me any of my money. So, basically they didn't give me back any of the money that I paid they don't do refunds.
Delisha B. | Overall ExperienceI always recommend it to anyone that tells me they are in need of space at their homes!
GRISELDA H. | First ImpressionsThe storage unit is satisfactory in the end and the staff was friendly but the check-in process was quite an ordeal. I was first assigned one storage unit but when the employee walked me over to it, we were unable to get into the building for about 10-15 minutes due to issues with the access card and keypad. Once we finally got in, the assigned storage unit appeared to already be in use. So we had to go back to the desk to get re-assigned a new unit from scratch and I had to provide all my info once again. Then I finally got a proper unit after about about 45 minutes of waiting and shuffling around.
Griffin M. | First ImpressionsFigure out your access card scanners so they work every time
TYLER S. | Overall ExperienceGuy who checked me in was very polite. Good vibes.
Joseph W. | First ImpressionsI really appreciated the facility and it’s cleanliness!
Monica R. | Overall ExperienceThe staff and Manager were very helpful and compassionate concerning the situation. I'm grateful for their understanding.,for what it's worth. And I am very apologetic.
Cherise B. | Overall ExperienceWhy have a number to call after hours when the GM is not going to answer. After moving all day and driving 3 hours to have the doors lock and have to leave my stuff unattended and could not lock my unit when I literally had my last dolley and tried to open the door at 10:02pm. I had to keep the truck which was an extra charge, go over miles which was an extra charge, and literally none of that was explained when getting it. I would have found a 24 hour facility and rather paid them. So much for the free storage if I paid 100 today. The Assistant Manger was excellent and helped me move something. He didn't have to and that is customer service. GM take the signs down to call you for after hour help. That is a lie. It is 11:30am the next day and you still have not call to follow up. Make the assistant the GM.
SHYLENA E. | First ImpressionsKeep it up U-Haul, we wouldn't think of any other similar service. Beset of 2023 to all of you!!!
Leo L. | First ImpressionsVery friendly and helpful
ida d. | Overall Experience