The truck size I ordered weeks in advance was not available so a larger vehicle with larger gas bill was substituted, I suppose I should be grateful a truck was available. I also requested some moving blankets. This location didn't have a single blanket in stock! This was so very inconvenient for my move. We had to substitute every towel, sheet, blanket to use (all had to be unpacked of course). You would think something fairly easy to keep in stock such as blankets would be available. I have another move coming up in a few weeks. I think I will try the Huntsville location vs Bracebridge. They have better reviews but they were scheduled to be closed during the time I needed the truck and blankets.
Kim H
Quality Inn Bracebridge
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bracebridge, ON P1L1G4
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- 3,5 - Cote moyenne des clients
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Easy and simple drop off process. Also yoir online reservation system is great and call centre staff that both confirmed pickup and deop off details were excellent. Thank you.
CRYSTAL MI had to drive an extra hour to pick up the truck and a half hour extra to drop it off. The dolley we reserved was not there. Horrible service doesn't even come close.
Eric PYour current system of renting a truck is so much worse than I was expecting. It has been years since I have needed a Uhaul, and I know that much of the world now functions virtually. However, the concept of reserving a truck without any assurance that said truck will actually be available is ...from the specified location...is very unnerving to say the least. It gets worse. I went online, downloaded the app, and placed 3 calls to you company. The final call with Kristy assured me that all was in order. However, the 20' truck turned out to be a 15' truck and no one had told me this ahead of time. Terrible way to run a business.
Tim MQuick and easy and very pleasant
Steven A