I have not received a copy for my rental agreement. I paid for 75 miles and actually only drove 25 miles. Attendant did not know how much the miles per gallon were. Have not received my refund.
LINDA L
Security Public Storage Brea LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brea, CA 92821
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Use of the mobile app to pickup the equipment was a horrible experience and wasted a lot of my time. I tried picking up my moving truck before the rental office opened and ended up having to call customer service and wait on hold for 30 minutes. I found out the truck wasn’t even added to my reservation. After the truck was finally added, and several attempts to upload photos and add a personal contact, there was no lock box for the keys. After all that hassle, the rental office opened and gave me my keys.
Johnathan LYou u-haul employee directed me through the phone to another facility to pick up my truck that was scheduled at 7 am. However, they had not told me that the office opened at 10 am so I was not able to pick up my truck till then. When speaking to the employee in that facility they had told me your employees do that frequently. It seems like your company doesn’t address those problems in any way.
JEFFREY MWhere i p/U the truck was excellent servise but U-haul needs to be consistent their estimates. I was first quoted $999.99. When I pick up the truck the final cost $1300.
Rob SAlthough the van was clean, we didnt realize that the turn signals on the BACK of the van did not work until after we left the lot (Front worked) I alerted the office upon our return of the van and they assured me it would be repaired ASAP.
NANCI S