Communication is lacking. First location didn't have our truck and didn't notify us. Then sent us to this location and even though I called to notify them we would not be there at noon, they still called me and threaten to give the truck to someone else if I didn't call back immediately. Even though I already talk to someone. No communication and much added stress to an already stressful situation!!BENJAMIN STANLEY H.
Moving Truck Rental in Chesterfield, MI at Macomb Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chesterfield, MI 48051
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h30 pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Chesterfield, MI 48051
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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Very disorganized, dirty, truck was filthy, moving blankets were all over it, a dolly was laying in the middle, we had to move all of it to use it, truck door got stuck,SHANIN TRACY M.
The employees were super nice and helpful. Very courteous and made the rental a pleasant experienceLEIRAEBIANCA S.
My only issue is U-Haul corporate had to change my rental location and they didn't tell me that an 8am pick up had to use "Scan and Go" pickup, because the office didn't open until 9am. So I had to wait an hour, which could have been avoided.MICHAEL JOSEPH T.
Wish you had help to hireSUSAN ALLIENE R.
I have rented through Uhaul MANY times. This location by far was the most convenient and hassle free. Awesome customer service from the man in the office and this was the first truck that had NO issues! Very impressed!KRISTINE MARIE B.
Efficient and friendly staffCAMERON BERNARD K.
N/AANN MARIE V.
I dropped off and left key in drop box. Was charged $12 for gas- I however filled up to the needed line at the gas station immediately before I pulled the truck to the back- I do not feel that I was under the gas line- feel this was unnecessary charge.KIMBERLY KAY G.
Make sure keys are available in lockbox before processing ordersCalvin F.
First off the truck i wanted was a ten foot and they didn't have one but when I reserved it online I was guaranteed to have it. Then it was very dirty inside, had to sweep it out and the front sitting area was sticky with spilled drink. Couldn't even see out windshield I had to go to gas station to clear it off. Then my drop off spot was wrong even though I told them port Huron they had me to drop it in Canada.JENNIFER ELIZABE T.
NothingWILLIAM JOHN K.
My experiences with U-Haul have never been a good one. This last one topped it off. I rented a box truck and a appliance dolly to be picked up after hours through the app. I picked up the truck and went to my destination to find out the dolly wasn't in the truck. I called corporate because the store was closed and they told me no locations were open for me to go pick one up. I was picking up appliances that had to be picked up during that time or I would miss out on it. So they noted my account so the manager could see it but when I went in to the location Berry the manager was not helpful and refused to help even with the notes all he said he could do is refund the $10 for the dolly. He was rude and as a manager he should have tried to do something for the mistake they made. I bought a dolly for $80 that night because of this mistake even a $10 off would have been okay but no he kept repeating I can only refund the dolly. Finally when I started recording the situation he then called his supervisor that was supposed to call me back but never did. When you go into a business you should be helped not brushed off. I will never recommend or use U-Haul again after the horrible service I received and receive every time I use them.Joey Y.
2nd time I've rented from here using the App and second time I went through all the steps to checkout and then got the error message, â€œsomething went wrongâ€ and needed to start over. And there are many steps to check out so it's frustratingROBERT B.
Tow strap broken and not useable. Packed full of snowJASON JOHN T.
Customer service was outstanding! I had to extend three times and they were understanding and supportive! They made my move a bit easier!!!SHANNON ELIZABET P.
Expensive for trip to Marine City and backPEGGY SUE D.
will use againJAMES MATTHEW G.
Great staff!!!ANTHONY WAYNE G.
Very nice, the lady that assisted me with the 9x5 trailer was great couldn't be much of helpDEVON AARON W.
Make sure the interior of the truck cab is clean.DAVID WALTER T.
Just have one available for I'll be using you again.PATRICK HENRY R.
These folks were very kind and courteous. Would go back for sure...Danieljoseph K.
Go to a Different LocationAsia H.
Woman in Office was AWESOME and patient! I would recommend this location to everyone!!!!Terry W.