I was originally supposed to pickup in West Point,MS. I received no phone call stating otherwise. When I got to West Point, the man Sid he didn't have a trailer to give us. His records said we were to pick up in Starkville,MS. No one ever let me know this. He was very helpful and found us one in Columbus,MS which was more on our route. This was definitely an inconvenience and made us late arriving to our destination. To clarify, we had no problem in Columbus. He was great!
Aimee B
M G Renting LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Columbus, MS 39701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Horrible horrible horrible experience. The truck they gave me was two sizes bigger than the one I had a reservation for. Trying to manover thru New Orleans on Mardi Gras weekend in that huge truck was a nightmare. They changed my pickup location the day before to a place an hour out of the way. Which ending up adding two more hours to my overall trip thst day the was already an 8 hour drive. They changed me an additional $87 when after I dropped it off even though I returned with the same amount of gas. The reservation costs me almost a thousand dollars for some reason!? When I had the exact same reservation a year ago when I moved to New Orleans it was only $478. I will NEVER and I mean NEVER use U-haul again. They have completely forgotten about customer service. They are such a large company and have such a monopoly on the market they don’t care about their customers at all. If you are reading this, plz consider going with a smaller moving company or someone local. I can not stress this enough. U haul doesn’t care about you.
Hunter SI planned a move as many people do but, also I accept a small amount of the responsibility because of a holiday weekend. I did not get a call from the renting location or any type of contact and didn’t know I actually had a confirmed rental until the afternoon of my rental day and that only happened with assistance from the major U Haul location in the city. I never saw the guy who owned the rental location it was at a gas station and the manager I guess photo copied my license to the owner and I did everything over the phone with him it was a smooth process but really never had that experience always rented in person. I said yes to renting here again if it was the only availability since there is a major U Haul location in the city that does 97% of the business there but, they had no availability. I have always had good experiences with U Haul but think I will stay away from the “part time” U Haul locations.
ronnie gThe drop off location was closed when we arrived. We followed the instructions on the U-haul app and we had the trailer dropped off in a timely manner. It was an easy process to follow. However, with no one at the location we didn't feel comfortable leaving the blankets or furniture dolly. So again we had to find another location to drop off the items. This was a Sunday and no fault of the drop of location, we had to leave the items somewhere because we were leaving for out of town on Monday when they would be open.
Gerald SThe customer service rep was so kind and went out of her way to assist me in reserving and getting the trailer. She provided incredible service.
Tyson M