Well, improve your app for one, and secondly, I couldn't even get your website to work. It took me HOURS just to pick up the truck because of this. I chatted with and phoned with multiple customer service representatives at all no avail. They were NOT helpful at all. Somehow some way I just miraculously got it to finally work, but I was incredibly late and so my first hired mover did a no-show and I had to get a refund for that and then I had to find someone else who could help me pack and move at the very last minute late at night, which was quite a bit more pricey to say the least. Lastly, please explain how the original price jumped significantly higher at the end of the rental after I returned it.
Amy D
Franklin's Country Store & Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Cropwell, AL 35054
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
So far so good! Very helpful
Virna SNo improvement needed . Very pleased with the experience .
Kelly COriginal pickup location in Alpine did not have any of the moving supplies that I ordered and made no attempt to notify me before showing up. Franklin’s was able to quickly get my order transferred and provide what UHaul guaranteed. Highly recommend the Cropwell location. Completely dissatisfied and frustrated with Alpine location.
Jennifer SNothing
RHONDA H