Shocks in uhaul were bad, brakes were loud. First two uhaul reservations were cancelled. I had to drive outside of a 10 mile radius to pick up avaliable truck, then had to pay milage. Reserved a furniture and appliance dolly, neither were in the truck. The employee went to get one out of the cage, I could see an appliance dolly, but the employee wouldn't rent it to me. Supposedly it had been stolen and he hadn't taken it back to where it needed to be for three weeks.. There was insects (roaches) in the back of the truck so I had to buy and spray raid before I could load my stuff. In a pinch I was able to get my stuff moved, but I feel ripped off.
Location de camion de déménagement à Detroit, MI chez U-Haul Moving & Storage at Southfield Frwy & Joy Rd
Déménagement en provenance/direction de Detroit, MI 48228? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage at Southfield Frwy & Joy Rd. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage at Southfield Frwy & Joy Rd
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Detroit, MI.
Location de fourgonnettes et de camionnettes à Detroit, MI
Les fourgonnettes et camionnettes de location U-Haul de Detroit, MI sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Detroit, MI 48228. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Kept a pick up 2 hours, rate was suppose to be 32 dollars. Only went 25 to 35 miles if that, and ending up being charged 58 bucks. I also put 10 dollars back in the tank.
Can't wait until next time p.s
I have rental several trucks from Uhaul over the years, and this is the first time that I did not receive a truck with a full tank of gas. I was instructed to return it with a full tank of gas and when I told the check out person that the tank was half full when I received the truck, he kept telling me that we do not refund for gas. This is totally unacceptable, since I was told to return it was a full tank of gas, he did not tell me to return it with a half of tank of gas. I look at my paper work and there is no where that it states that they do not refund for gas. BUT if this is a true statement then they should have offered a store coupon for 20 dollars or something. Also I rented the truck for 6 hours, I could not check out the vehicle until after the time that I requested it. So 20 minutes into my rental time was when I received the vehicle, I had movers scheduled that I paid for which then cut into their time. If I rented something for 12 noon I should receive it at 12 noon and not at 12:20.
Make the next person feel welcome. When a customer comes into the business have the common courtesy to speak back when the customer speaks and say good morning, good afternoon or evening when picking up a truck or supplies of any kind.. It doesn't cost nothing to be polite and manners?
This uhaul location has the best customer service then any other uhaul location that I have rented from. Craig is amazing!
They were very busy for the crew that was working! Don
Manger and employees were rude and wasn't helpful ..
My original preferred choice location was a mile from my home. I was told the day before my move that the truck I reserved was not available. I was called by a U-Haul representative and told to go to another location in the morning. They didn't have any trucks. This location called U-Haul on my behalf and I was told two other locations, neither location had any vehicles. By this time I was two hours behind schedule due to driving to multiple locations. I then called the U-Haul location at Southfield and Joy. The manager Craig told me that he had a truck available. I almost cried. His team member reserved the truck for me and his team was very nice, helpful and respectful. They saved me and I am so grateful.
Fantastic manager Craig
The trailer was damaged and hard to raise and lower, also the neck of the trailer was slightly bent.
From beginning to end... my experience was horrible! Totally unprofessional and rude staff! Trucks are not cleaned or kept up at all! The van I had felt like the transmission was going out. When I walked in to pick up my van, there was no greeting walking in. Only one person working while the other is on their phone not assisting to get customers helped then when returning my van, myself along with other customers had to wait over 10 minutes before anyone even came into the desk area. Upon his return, I still waited an additional 20 minutes to close out while I had a Uber waiting! It was a lasting impression for sure and I won't be returning!
Vehicle rented was dirty and dusty on both inside and out. I only needed the truck for a few hours however if I wasn't in a rush I definitely would have brought this to the manager's attention before I left the store!
Very nice and friendly the mgt and the other secretary helped me out
Get your scheduling system in order,Work on Customer service. Have your people in place for early pick ups. Hours open should match pick up times. GM should have override authority and use it when necessary.
9/4 went to pick up my trailer I had accidentally reserved the wrong trailer. I went to the agent (Jafre) switch paperwork. In switching the trailer she also added Safetow. I never requested Safetow. I always decline coverage I have rented from U-Haul on 300+ occasions. She said to (manager) that trailers are to heavy she wont hook them up. On our way she doesn't mind doing the paperwork inside but hooking up the trailer is for the guys. I went over to the trailer and waited for someone to hook it up and no one did. Finally I just hooked it up myself. I told them that I had hooked it up and was leaving. Returning the trailer, Ayesha purposely sat inside a uhaul truck until I unhooked the trailer ! I noticed that the Bill indicated Safetow on there I asked why she said it's required unless I show my insurance. I said since when ? She said ask the asst MGR . He said yep . I said you guys are lieing to my face. I definitely won't return here ! Nooo customer service and BOLD FACE LIE !
Why have ppl complete the order online when you have to wait and wait...my truck was scheduled for 230..i didn't even get seen till 310.. that's unacceptable.. not enough staff.. and they aren't helpful when asking questions..acted like I was bothering them
I've been to this location twice. The young lady with the locs was on point each time. Excellent customer service.
Great customer service, amazing manager , clean new vehicle, clean store and professional environment. Thank you guys for your assistance ðŸ¥°ðŸŒŸ
Have no complaints.Manager was very kind and professional the service was very good.
None of your locations have enough help worker Don't look like they want to work
Truck was dirty. Bottles in the back and a huge crack in the windshield.
Online reservation was cancelled after being exactly one hour late. Understand why that was the case but was totally unaware that it was a possibility. Need to make that much more clear during the final part of the online rental process. Craig, at the Uhaul site was able to get me back on track quickly, however.
Workers were borderline rude. No greeting. When I returned rental, the person took the key and walked off. I started to follow her to the truck when she turned around and rudely said I got this. You don't have to follow me. I didn't know if I had to wait or if I was all set. She got out of the truck and started walking to the store. Never said follow me. I ended walking into the store. A few minutes later she handed me a receipt. Still no word to let me know that I was all set until I asked . I will never go back to that location again. Even if they have the only truck available.
The guy that cleans the truck didnt clean the windshield it was dirty and there was no coolant in the truck it overheated , the workers inside were rude