Very friendly
HOUSHANG A
STE Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Duncan, BC V9L6W4
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Even though the young guy at the desk was very busy he managed to get me going in record time. It was much appreciated. Give him a raise he deserves it.
Geoffrey BMy whole experience was excellent until the very end. Your booking system is miles above the competitor. The CSR who booked me in and handled my pickup was so kind and helpful, the booking process was terrific, the pre-trip check is well designed, and the truck was perfect for my needs at a very affordable rate. I would definitely use this service again. I was glowing with rave reviews this morning to the young man who handled my return. There was a miscalculation with the added mileage charges and rather than try to understand what I was explaining to him (math) he went directly into the mode of “I can send you to UHaul collections” What?. I ended up just paying it knowing the charge was incorrect because between the staff member and a customer, they were both bullying me and making me feel like I was in the wrong. When everything else had been above average, this ending was a kick in the teeth. This young man was in the wrong and needs to be disciplined for this unfortunate mistreatment, never mind taught how to do some very basic calculations. Instead, it was plug the ears and “what the computer says is everything.” Disappointing end to an otherwise stellar experience.
CRYSTAL SCharged for after hours drop-off! There was no one around. Who is needing to be compensated? I did everything myself. Exactly as I was instructed. I should be the one being compensated. I can't stress enough how much of a disappointment it is when the dropoff is actually me parking the truck legally and safely. Making sure I followed all 3 of the instructions which is to check fuel and drop the key in a lock box and then later find out that I was charged more money for doing the job. It's like getting charged for self checkout. What a disappointment and unsatisfactory result.
Derek LNeed to explain the return procedure when closed .
IAN P