great service.thanks.G.Y.George Y.
Self Storage Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Georgetown, KY 40324
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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We rented the u-haul for August 12, 2023 in Georgetown, Ky--Reservation #: 9249212--and the pickup time for the truck was 10:00 am. When we arrived there was no one at the business. We called the number for the place, but got no answer. We called the main u-haul number and they said for us to drive to another u-haul rental place which was only 3 miles away and that we could rent one there. There was no one there and we called that number. The lady that answered the phone said they didn't have any u-haul trucks there. We called the main number again and was told that we would have to rent the ones the other place had--but they were not open. So I drove back to the original place and finally someone showed up over an hour after the time we were given for the original rental--after 11:00 am. We had rented a 15' truck and was told we could take back to any u-haul rental place. We took it to one in Pikeville, Ky, which was where we were driving to. We left the truck in Pikeville, Ky--merchant number 4445022909051. The next day they called us and told us that the original place had rented us the 20' truck and not the 15' one. But they said they would not charge us for the larger truck and keep the price the same for a 15' truck. Well, they added $58,24 to our card. I have never had so much trouble with a business. These u-haul rental places seriously dropped the ball. We should not have had to pay the extra &58,24 for something that wasn't our fault. I didn't know what size the truck was. I didn't take a tape line to measure it. I was told by the original place that it was a 15' truck. We are going to protest the $58,24 extra charge.Rachelle W.
No help offered or available to assist in hooking up trailer to my vehicle. The 6x12 trailer is very heavy to lift and hook up to the hitch.Ryan D.
There was no appliance dolly but I was still charged. The truck had absolutely no suspension it was 150 of rough riding. Please maintain your vehicles betterRussell L.
I was charged for two days when i only had the trailer for one and half hours , I picked it up at 1:34 pm and returned it at 3:00 pm, in had heard the gentlemen on the phone when I was in the office tell someone that he was there until 4pm but when I returned it at 3pm the gate was closed as well as the office then I received a email the next morning at 8:57 saying that I was charged for two days I took pictures when I dropped the trailer off at 3pm then I went by the next day to get this straight and noone was there even though the posted hours says they're supposed to be open , very very poorly operated location now I have to wait till Monday to try and get my money back i don't recommend this location at allKarl T.