Location was closed when uhaul was returned. Did virtual return.
Adam N.
Moving Truck Rental in Hebron, KY at USA 1 Self Storage
(Concessionnaire U-Haul dans le voisinage)
2950 Ariens Dr
Hebron,
KY
41048
Services dans cet établissement :
Pour nous contacter
2950 Ariens DrHebron, KY 41048
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hebron, KY 41048
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very supportive and cooperative
Brad C.- Rating:
- 5.0
The trailer was hard to hook up to my truck, that particular trailer design has no tongue jack. Maybe it would have been easier to maneuver and manually handle if it had been on level ground with no snow, but this trailer was extremely hard to lift the tongue and set it on the ball.
Christopher W.- Rating:
- 1.0
Rude worker. Parking lot snow covered. Not enough room for my uhaul drop off.
BRIAN S.- Rating:
- 4.0
It was all great until I was charged $10 for fuel, when I returned it with the same level. They did correct it after jumping threw 1 hour of hoops. Could've been prevented
James M.- Rating:
- 5.0
Excellent customer service. Took time to verify everything and explain rules for renting a truck.
Billie U.- Rating:
- 5.0
Owner was very helpful with helping me park and disconnect my transporter.
Daniel S.- Rating:
- 5.0
Very easy to work with. Great location!
Daniel S.- Rating:
- 5.0
First time using a u-haul and moving and had an excellent experience. Pick up and drop up were super easy. Truck was easy to drive and was able to haul all my needs.
Katelyn A.- Rating:
- 1.0
Reserved rental at a place that was 1.5 miles from my house. Reserved the rental a month 3 weeks ago. Received a call one day prior to moving and was told I had to use the location that was 17 miles away. Original reserve was 8 am for 6 hours. Now the new location was not until 10. When arriving at the one 17 miles away the uhaul was not there. Didn't get the truck until 10:30. Then I couldn't even return the truck to a closer location. Not organized!!
MEGAN S.- Rating:
- 5.0
Manager was very helpful
Karen B.- Rating:
- 5.0
The pickup location was excellent. My one complaint is with Uhaul directly. When I made the reservation, it would not allow me to only reserve the truck for 2 days. As it turns out, I turned the truck in 3 days early. I would normally expect a refund for a transaction like this.
Matt H.- Rating:
- 5.0
The mobile pick up and drop off app is a joke and very confusing. You have to talk to someone to figure out how to turn on location services through your server, while using the app. Not just thought the app or by having location turned on. They did not tell me what to expect with drop off and pick up, gotta take a selfie and be able to take a photo of your license, where you parked, to show that it is clean, and the fuel gauge and odometer. So your camera better work perfectly. You have to guess your gas depending on the vehicle and the fuel gauge. It honestly took an hr to pick it up. Not easy the first time.
Shauna E.- Rating:
- 5.0
Excellent
Chirag A.- Rating:
- 1.0
Drop off information was never provided and resulted in issues with our bill. During this crazy time I'd expect more information if they are going to expect more from you. Poor communication from Uhaul.
Taylor P.- Rating:
- 5.0
Shannon was pleasant and helpful at check-in. I was thrilled to know that the van was disinfected before my use. Indefinitely will you this rental company again!
Martha L.- Rating:
- 3.0
Returned truck after store hours. Connection with my phone would not work. After talking to 3 people and holding on line for 65 minutes, they were finally able to help me get the truck returned. Not happy with this option and wasn't going to pay extra $20 to have store do it the next day.
juanita F.- Rating:
- 5.0
Did a drop off only
Robin B.- Rating:
- 2.0
I was given the Uhaul with less than half a tank and this location charged me $100 for fuel. I shouldn't be charged that much when the vehicle wasn't full to begin with.
David C.- Rating:
- 5.0
Excellent experience No issues
doug G.- Rating:
- 5.0
Employees at this location are very helpful, made my pickup very simple.
everett B.- Rating:
- 3.0
I reserved a truck closer to my home and then was told it was unavailable. I had to drive and additional 20 minutes for pickup.
Greg M.- Rating:
- 5.0
One of the cleanest and most professionally run U-Haul businesses I have rented from! I will use them again!
Janet B.- Rating:
- 5.0
This location was great to work with! The staff was very responsive and quick to reply to phone calls and emails. Can't say enough how easy it was to rent from here. I would definitely use this location again and would highly recommend it to others.
Karan S.- Rating:
- 3.0
I rented the 15' truck ($268.00) and Tow Dolly ($49,00) plus $5 Environment fee (~$322 plus tax) over the phone and it was supposed to be picked up at 2020 Northside Drive in Hebron KY. The person on the phone said someone would help us with the Tow Dolly. When we arrived we were told to go to another location. At the new location, we were charged more money and there was no help with anything. Very misleading.
Rachel W.