More instruction on drop off. Was not sure to give to person inside or put back in lockbox.
Renee F.
West End Mini Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Henrico, VA 23294
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Poor service
DEXYELIANA R.The truck was very dirty inside. A 1/2 eaten candy was in the cup holder and the steering wheel was sticky. However, checking in and out was super easy and quick.
William T.No parking. How can you expect a customer to NOT leave their car in your parking lot when they drive away in a different vehicle? They should have allowed a 1 for 1 swap. Park my car in the same space where the Uhaul was parked. I will never use this location again.
Eric H.Upon returning the truck, the owner refused to come outside and inspect the truck for damages. He said he dont have no time for that right now and for me to take pictures. He will email me my receipt. His tone of voice and attitude is unprofessional and rude. I will never rent from there again or recommend anyone else. Go to an actual Uhaul location and rent your Truck. Do not rent from this dirty mini market. This place sucks.
Yolanda L.