I was charged for it and appliance dolly that I never received. I sent pictures and I emailed and I still got charged.
Adrienne C.
The City of Deliverance
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Houston, TX 77035
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Everything was a smooth process
LARONDA M.This location did not tell me all of my equipment was not available prior to my rental. I tried to report it to someone but the location was closed the day of my rental. I recorded it in the rental photos at time of pickup that my items were missing from rental as well at drop off. I then disputed the amount of my rental at drop off when closing out my returning my truck. Then they got back to me finalizing my rental charges nearly 3 weeks later still charging me for the dolly and furniture pads I did not receive. 10/10 would not recommend. I've used U-Haul several times and this has been my worst experience. Will never use again.
Taylor W.The on line check in was awful! It took me a total of 2 hours to get the truck picked up which caused me to return it late and get charged for an additional day. Couldn't get local person on the phone. I was able to use UHAUL customer service which was amazing. I will only be going through 100 % uhaul, rather than 3rd parties.
Gena K.Thankfully
Dennis M.