This location MB Garage was in a dead zone for cellular pick up of the truck. After 45 minutes of trying to register on line I was kicked out of the internet I called the help line. I was given the keys to the wrong truck. I ordered a 26 foot and was given a 10 foot truck. The truck did not have the pads I ordered and I was charged for them. I drove the truck 22 miles it gets 13 miles to a gallon and I was charged for 6 gallons of gas. Wrong truck, charged for Pads I never received, and gas I did not use.
James N.
MB Garage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huntley, IL 60142
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Friendly folks to deal with. Location is great. Easy to enter and leave. Vehicle was in really good shape. Easy to drive.
WALTER C.The check out and check in procedure went perfectly. The cargo van was clean and drove well. The whole process of moving items around went smoothly.
Melanie L.Great customer service, very kind and helpful employees
Colin J.Teach them to not lie and overcharge people. Actually show them which truck instead of just throwing them the keys. Maybe don't tell customers that all the $20 trucks are rented for the weekend and only the expensive ones are available when none of the small trucks moved all weekend. It's not hard to tell when they're all still covered in snow. Teach them not to tell people that it can be returned anytime the next day as long as it's before midnight and then charge another day the second it passes 5pm.
VELAZQUEZ H.