I got a truck with headlight out
Jessica B.
Acre Capital LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Indianapolis, IN 46201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
We scheduled it on a Thursday to pick up Saturday payed for truck that They didn't have so alot of time was wasted had to drive 24 mins away to get that truck
jimmy S.I have NEVER received the Best Customer service in my life. I came in there scared, confused, and feeling upset. John the man at the office was SUPER NICE, PLEASANT, PATIENT, SWEET, CONCERNED, FRIENDLY, but most of all Pleasant. I'm in tears thinking about the service I received for this move. It had not been for him I don't think I could've done this move. Thank you Soooo Much John you made my day. I will never forget you. God Bless.
Endielita W.The mobile app experience and getting a uhaul reserved is a poor and repetitive experience. Before confirming my uhaul I was specific in wanting state street as it was closest to my house. When I'm at checkout it suddenly changes my pickup to 10 miles away. I have to talk to a rep over a call to change the address back to my original request. Then when I arrive to this location, I already entered my drivers license and selected I didn't want insurance and all the add ons when I set it up the first time. Then I gotta sit in the parking lot, share and enable location services in safari which I don't normally use. Use the one time code twice (once in chrom then on safari because it froze), and re-enter it all again. Once I finally reentered everything with the two time passcode, I find the uhaul and it claims I can skip the line with the mobile pickup. We'll I go up to the 3rd floor and 4 people are in line for a really small office for 2 people. We got there at 10 and didn't get our key until 1030 because the guy wasn't even in the office for the first 10 min. Then when we get out key, I take a photo of the odometer and it doesn't even read all the digits as it keeps flashing. I'm not late for my appt to pickup the furniture I wanted. The cost estimate in the website is also very dicieving as it doesn't include gas fillip, mileage, and the cost of the truck. If I knew I'd be out 80 dollars and have just an overall very frustrating experience I wouldnt have moved forward. When I when through the return exoerience, i got no confirmation that I was checked out or anything. I don't want to use uhaul again. Overall a really bad experience.
Emily O.Great experience!!! Thank you!
Ashley P.