first, this was not the location I had selected for pick up. this was not convenient at all. second, I ordered 12 blankets and they had zero to provide as they gave 30 to a previous customer. My order should have been filled before giving away all their blankets. They guy told me to go to my original pick up location to pick up the blanket. Third, no walk through was completed, the truck was almost on empty, there was green and red paint or something all over the truck. And lack of acknowledgement from anyone when walking in the store and standing there for 10 mins. This place needs serious help with customer service and keeping their orders fulfilled.STEVEN C.
Moving Truck Rental in Indianapolis, IN at Millennium Linings & Accessories
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Indianapolis, IN 46234
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Business was professional but the lot is a little cluttered. Don't let the throw you off. Very polite and professional staff, lots of parking, and clear direction.ALEXANDER H.
Just a suggestion. You might contact your client more in advance than 30 mins prior to their pick up time that their booked truck is no longer available at their original location and been moved the complete oppisite direction from where the original booked site.Deborah S.
The app kept timing out. It took me ten minutes to return the truck because of errors with the app.Andrea P.
Be a little more friendly.Carey H.
The inside of the truck was really dirty. It stank really bad as well. The brakes really need to be worked on.Skyler S.
It was relatively easy to obtain the truck, but the back of it smelled like a chicken coupe to the point that it was making us gag. We purchased brand new furniture and the fifteen minutes of drive that it was in the back of the truck, made the new furniture stink. We had to get products to get the smell out.Charles M.
Ready for customer and efficientLUDWIG M.
I was charged for 18 gallons of fuel after driving only 38 miles. There is no way this vehicle only gets 2.1111111 mpg. I feel taken advantage of by UHaul, and the workers at this location did nothing to mediate the issue. UHaul claims this vehicle gets 10mpg which would equate to 3.8 gallons of fuel; not even close to 18 gallons.Hayden C.
The local dealer location team was great and friendly. Thank You for your service. Could make a great surplus if they carried a few Uhual pack up supplies........especially with COVID. But they specialize in custom bed liners, truck fittings, etc. NiceMarla W.
Deal with Gary ONLY! The owner Jim needs severe professional help in customer relations .I will never use U-haul @ this location again!STEVEN T.
There were sticky marks around the cup holders which means the area was not sanitized. Found that disappointing.Jeffrey F.
Only concern the transmission was hesitant to shift.STEFAN M.
I asked for a utility cart Dolly and there was just a regular Dolly in there I never used and was still charged for the dollyNicholas S.
Put people who have a knowledge of what should be done as your representativeOluseyi K.
The check in process is absolutely ridiculous and too time consumingDenise L.
I requested a 17' truck and I even called the day before to make sure I would have the truck and then when I went to pick up I had a 15' truck and this caused me to have issues with loading the truck with the movers so the job took them longer AND I had to make two trips instead of one because I was given the wrong size. It would have been nice to have been informed before hand that I would be given a different size so I could have found another location.Benjamin L.
Even though it seems every time I rent a truck from this location they are disinterested and almost feel like the Uhaul rental service is bothering them... I would still recommend this place, because it is a convenient location in the city.ERIC D.
Get some concrete for the parking lot with parking lines. Lights for at night with ppl leaving their car there.Jenna T.
The main issue I had was with the online return. In the bringing it tells you to put the keys in the orange box and after that it requires the odometer..... Makes no sense... Fix that!Ionut M.
It wasn't a full service UHaul location, so we couldn't get extra supplies that we hadn't ordered when we reserved the truck. Good, friendly service, but not the best for someone who may forget something like packing paper.KAREN F.
The app wouldn't allow me to upload pictures on the front end and the process took a little while. I would still use again if the occasion should arise.Stephanie R.
I returned my truck a day early. I'm unsure how to get reimbursed for not using it the second day, if that's even possible. Everything was great, though. Thank you.TIM K.
Was told 266$ on arrival with my reservation... paid 490$?!?? Still waiting on a complaint filedDawn B.
nothing , dropoff was so easy made for a pleasant experienceJames V.