When I picked up the truck, the gas tank was not full. The attendant marked the line on the paperwork where the fuel level for the truck was, which seemed correct when I got into the truck. The fuel gauge on the truck is not accurate. When I returned the truck I had drive a total of 15 miles. I did not stop to refuel because the fuel gauge needle looked the same as before. Regardless, the U-haul attendant charged me $23 for fuel. They said the gauge needle was lower. I only dove 15 miles and you charged as though I had driven 5x the distance. What a ripoff. Last time I rent from U-haul.
ROBERT O
Irving Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Irving, TX 75062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great people and service! They need to keep their units clean. That's all... The experience was a great one. They were very helpful and patient with the customer! I was running late.
YELITZA PDon’t change anything
ALFRED NThe staff was friendly and we were helped quickly
MARK HThe sales agent/customer service representative who was working the day I went in (not the manager) seemed uninterested and untrained, she kept asking me to repeat myself, which I did over and over again, to little avail. I had been given a discount when reserving the truck, which she couldn't find or figure out and neither could her manager on duty. It was finally only on my insistence on calling a U-Haul booking agent on the phone that I was able to get the discount I was promised. Other that that everything was fantastic.
WILLIAM B